Telecommunications Operator - job 1 of 2

Essential Job Functions:

• The Contact Center Agent will work in a Call Center Environment processing incoming and outgoing calls and ensuring customer resolution and satisfaction.
• Requirements for this position will be to handle a high volume of calls with the capability of responding to all types of emergencies, via telephone, in relation to the hospital emergency codes that are called in by various departments.

• High School Diploma required, some college preferred

• Candidate must have experience in a Call Center environment or the equivalent in a high volume office environment.
• Candidate must possess excellent communication and customer service skills as demonstrated by previous work experience.
• Must be able to speak and type simultaneously.