Senior D365 CE Project Manager

At Telefónica Tech (part of the Telefónica Group) we believe in building a better world through secure digital enablement, focusing on empowering organisations through every stage of their digital journey, and solving their most complex business challenges with our comprehensive suite of technology solutions across Data & AI, Cyber Security, Cloud, Business Applications, and Modern Workplace.

Telefónica Tech, Business Applications is proud to be a member of the Microsoft Inner Circle placing the organisation in the top 1% of partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses.

Our people, with deep-rooted expertise and specialist knowledge, are the driving force behind our end-to-end solutions, which are also backed by our enduring global legacy and advanced capabilities. This combination puts us in a unique position to meet the evolving needs of our customers and guide them confidently through their digital transformation, as a trusted partner.

With expertise across four practices, Financial Services, Retail and Manufacturing, Public Sector, and Professional Services, Telefónica Tech, Business Applications is at the forefront of driving impactful change.

Position Highlights:

• Role: Senior D365 CE Project Manager
• Locations: Offices include Glasgow, Aberdeen, Manchester, and London.
• Work Arrangement: Hybrid office working ensuring flexibility. The role can be based in any of the above locations.
• Annual Leave: Enjoy 34 days of annual leave, with options to buy and sell more.
• Learning & Development: Invest in your growth with guaranteed learning and development opportunities.
• Health & Wellbeing: Benefit from private medical coverage, permanent health insurance, and more.
• Financial Security: Secure your future with life insurance and critical illness cover.
• Financial Benefits: 6.5% contributory pension.
• Innovative Culture: Thrive in a relaxed yet high-achieving work environment.

Your Role

As a Senior D365 CE Project Manager, you'll be at the forefront of our Business Applications pillar, leveraging your deep knowledge and expertise in delivering high-profile  D365 CE and power platform projects.

Your responsibilities will include:

• Manage the relationship with the customer and all stakeholders
• Supporting customers as they develop their their Agile delivery capability
• Deliver assigned projects in line with established KPIs
• Quality of delivery is aligned to customer expectations and satisfying objectives defined at the outset of the project e.g. performance/functionality
• Understand and articulate the scope of each project to which you are assigned
• Manage changes in project scope, schedule, and costs
• Coordinate internal resources and third parties/vendors for successful execution of projects;
• Proactively manage resources to ensure the required skills are aligned to the demands of the project
• Develop a detailed project plan to track progress using established tools and processes e.g., DevOps
• Time estimating – ensure the estimated date of completion is accurate
• Cost estimating – ensure the estimated cost to complete is accurate
• Management of project budgets
• Managing Risks and Issues (RAID logs per project)
• Monitoring progress and reporting on it via agreed channels and to established timelines
• Escalating to management where the success of the project is at risk
• Participate in pre-sales engagements to develop high-quality sales proposals
• Proactively deliver solutions to problems, as opposed to simply highlighting them.

You will have excellent analytical, problem solving and communication skills as well as the ability to work both autonomously and as part of a team, delivering a wide range of services to our customers.

Desired Skills and Experience:

• Seasoned experience in a similar role, working on delivery of D365 Projects
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Strong working knowledge of PMP / PRINCE II - certification desirable
• Experience delivering projects with Agile Methodologies
• Desirable skill - SC Clearance 

At Telefonica Tech, we believe, inclusion is the bridge for everyone to be their authentic self.  We respect and celebrate our differences as diversity is what makes us unique and sparks our innovation.  Be you with us and feel you belong. 

We encourage applications from a wide range of individuals, irrespective of: age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs and sexual orientation.

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.