Job details

Telemarketing Associate - job 2 of 2

Summary

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team

Description

Position Purpose:

As a Telemarketing Associate you will be responsible for selling insurance products through telemarketing strategies, by communicating via phone (inbound calls). In this role, the ideal candidate is expected to handle at minimum 3 inbound calls per hour to achieve departmental standards.

Logistics:

This position is full-time (40-hours/week) Sunday - Saturday working various shifts between 8am – 8pm. If you are within 30 miles of 4101 Percival Rd. Columbia SC, you will be expected to report onsite. If you are more than 30 miles away, you will have the opportunity to work remote within the United States.

What You’ll Do:

Places and answers (inbound and outbound) telephone calls from/to potential customers, Assists with decisions regarding plans and products.
Follows up/through on leads provided.
Generates letters to prospective customers. Processes applications and prepares marketing/information packets.

To Qualify for This Position, You’ll Need:

High School Diploma or Equivalent.
Working knowledge of word processing software.
Good judgment skills.
Effective presentation skills.
Demonstrated verbal and written communication skills.
Effective organizational skills.
Microsoft Office.
Department of Insurance Licensure must be obtained within 90 days of hire in state employed.
American Health Insurance Professionals Certification for Medicare within 90 days of hire.

We Prefer That You Have:

Certified American Health Insurance Professional for Medicare
Effective customer service skills.
Analytical and critical thinking skills.
Ability to persuade, negotiate, or influence others.
Working knowledge of Microsoft Excel, Access, or other spreadsheet/database software.

What We can Do for You:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

Subsidized health plans, dental and vision coverage
401K retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Wellness program and healthy lifestyle premium discount
Tuition assistance
Service recognition
Employee Assistance
Discounts to movies, theaters, zoos, theme parks and more

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure your meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. If the qualifications required proof of semester hours, please attach your transcript to your application.

Management will be conducting interviews with the most qualified candidates, with prioritization give to those candidates who demonstrate the preferred qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail abilities@bcbssc.com or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

By Blue Cross and Blue Shield Association

Blue Cross Blue Shield Association is a national federation of 36 independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide healthcare coverage for more than 106 million members – one-in-three...

FUNDING

INDUSTRY

TEAM SIZE

LOCATION

Hybrid, based in Chicago, IL

DATE POSTED

July 21, 2023