Customer Service and Sales Representative (US)

Overview: DOING BUSINESS WITH PEOPLE, FOR PEOPLE. Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978... Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. This kind of growth wouldn't have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success. Your ImpactOur customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Why You'll Choose UsTeleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique. Benefits of working with TP includePaid Training $11-$11. 50Competitive Wages $11 - $11. 50Monthly BonusesFull Benefits (Medical, Dental, Vision, 401k and more)Employee wellness and engagement programsA fun, casual work environment on site or virtual Responsibilities: Your ResponsibilitiesHandle and carefully respond to all customer inquiriesProvide excellent customer service through active listeningWork with confidential customer information and treat it sensitivelyAim to resolve issues on the first call by being proactiveAppropriately communicate with customers Qualifications: What We're Looking for6 months customer service experience minimumOver 18 years of ageAbility to type 25 wpmHigh School Graduate or GEDComfort with desktop computer systemProven oral & written communication skillsPredictable and reliable attendanceLogical problem-solving skillsAvailability to work various shiftsWhat We Prefer6 months Call Center experience Logical problem-solving skillsAvailability to work various shifts Ability to use Windows operating systemsOrganization and work prioritization skillsBeing One of Our PeopleIt is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. Teleperformance is an Equal Opportunity EmployerSalary: $8. 55 - $13. 27. Estimated Salary: $20 to $28 per hour based on qualifications