Teleresearch Associate
General Summary:
The Teleresearch Associate is a remote position and is responsible for gathering, verifying, and updating business information within all calling campaigns. Information verification and updates include: Business name, address, phone number(s), employee size, key personnel, e-mail address, website, line of business, plus additional company demographics.
Essential Job Functions:
- Contact companies across the country via phone to verify and gather business information by utilizing scripted guidelines.
- Enter updates or corrections to business information in order to ensure an accurate database.
- Maintain 99 percent accuracy rate on updates and corrections to meet company quality standards.
- Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function.
Supportive Job Functions:
- Perform other miscellaneous duties as assigned by management.
- These tasks do not meet the Americans with Disabilities Act definition of essential job functions and usually equal 5% or less of time spent. However, these tasks still constitute important performance aspects of the job.
Knowledge, Skill, and Abilities:
- Ability to communicate with individuals in the Company and with various business contacts outside the Company in an articulate, professional manner.
- Knowledge of customer service practices and techniques.
- Basic personal computer.
- Ability to pay close attention to detail.
- Ability to enter data accurately.
- Ability to work remotely, independently while achieving team goals.
Education, Experience, and Certification:
- High School Diploma or equivalent is required.
- Call center or customer service experience preferred.
- Minimum requirements needed to perform the job.
If you are a resident of California, Colorado, Washington, or New York City, please contact us or email us at applicant@data-axle.com to receive compensation and benefits information for this role. Please include the job title and/or job ID of the role you are interested in.
Affirmative Action/EEO Statement:
At Data Axle, we are committed to attracting, retaining, and engaging employees from all walks of life. Diversity is an important part of our values and business operations. We are dedicated to creating an inclusive environment that promotes professional development for everyone. As part of that commitment, Data Axle does not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and or Vietnam Era or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment. In addition, Data Axle will provide reasonable accommodation for otherwise qualified disabled individuals.
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By
Data Axle
Making business information available for marketing purposes keeps this group together. Data Axle is a provider of business and consumer information for direct marketing, sales prospecting, and business intelligence. The company maintains database...
9 jobs
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