Teller

Job Description:

What will you do?

• Tellers act as service representatives responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders and cash advances.
• Responsible for balancing each day’s transactions and verifies cash totals.
• Establishes and builds member relationships by identifying members’ needs and educating them about specific products and/or services. Enthusiastically cross-sells Credit Union services.
• Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with bookkeeping and account maintenance.
• Certified Tellers should be able to resolve more complex member transactions independently, refer members, as necessary.
• Responsible for helping members via all channels such as phone, mail, text, email, and assisting members with video solutions, and self-serve channels.
• Actively promotes and cross sells digital services to members and serves as a digital services expert in the branch.
• Performs various clerical functions and assists other Service Representatives with duties as required.
• Serves members promptly and professionally.
• Ability to attain expected baselines in sales, volume, and service is expected to support branch goals.

Qualifications:

Training/Education/Certification:

• High school graduate or equivalent.

Experience Required:

• None
• Previous retail sales or other similar financial institution work experience preferred.

Skills/Abilities:

• Excellent communication skills and willingness to assist others.
• Ability to successfully recognize and offer sales opportunities
• Professional appearance, dress, and attitude.
• Solid math skills.
• Attention to detail and accuracy.
• Ability to operate related computer software, and other business equipment including 10-key, currency and coin counters, cash machines, self-assist machines, video, iPad and telephone.

Job Type: Full-time

Pay: $15.00 - $17.78 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Tempe, AZ 85281: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person