Teller Cerrillos Road Branch

POSITION TITLE: Teller

REPORTS TO: Operations Supervisor

SUPERVISES: No

JOB STATUS: Non-Exempt

JOB GRADE 6: $16.50 Starting Hourly Rate

JOB SUMMARY:

This employee is to perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing accurately and efficiently.

DUTIES/ RESPONSIBILITIES:

• Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
• Issue official checks, process cash advances and sell gift cards.
• Receive share deposits and loan and credit card payments.
• Receive payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.
• Provide members with the forms necessary to transact business at the credit union.
• Examine checks for endorsements and negotiability.
• Provide members with proper receipts for payments.
• Respond to member's requests, problems and complaints, and/or direct them to the proper person for specific information and assistance.
• Provide members with account status, including current balances and loan payoffs.
• Performs other duties as assigned.

EDUCATION/ EXPERIENCE:

• Must be a graduate of an accredited high school or have the equivalent of a high school diploma (G.E.D. certificate).
• Must have knowledge of office machines and equipment and be able to type.

QUALIFICATIONS:

• Must be at least 18 years of age
• Excellent verbal and written communication skills are necessary.

• Must have knowledge of office machines and equipment and be able to type.
• Patience, tact, enthusiasm and positive attitude toward the members and general public.

GENERAL REQUIREMENTS:

Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to:

• Works in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
• Adheres to policy on Drug Free Workplace.
• Complies with company policies and procedures and local, state and federal regulations.

PHYSICAL REQUIREMENTS:

• Requires sitting for long periods of time, some standing, walking, kneeling, stooping, bending, lifting, grasping and fine hand coordination. Visual and aural acuity required.
• Finger and hand dexterity required.
• Must be able to lift 15 pounds maximum, with occasional lifting and/or carrying of objects weighing up to 10 pounds.
• Requires ability to remain calm under stressful situations.
• Must be able to access and navigate each department at the organization's facilities.

State Employees Credit Union offers a highly competitive benefits package

Applications must be received by Human Resources

State Employees Credit Union of New Mexico is an Equal Opportunity Employer

Equal Opportunity Employer, including disabled and veterans.