Health Informatics Solution Coordinator

As a Health Informatics Solution Coordinator, you will collaborate with team members virtually to support primary care practices or specialty care providers through emails and phone calls as they participate in pilot programs being tested by the Centers for Medicare & Medicaid Services.

• Operational Support - Serves as subject matter information resource to internal and external customers. Utilizes knowledge to research and resolve issues promptly and to the customer’s satisfaction. 
• Project Tasks – Provide input based on subject, program, and product knowledge to the business and functional requirements for software products and services, including enhancements. Completes tasks and deliverables on time.
• Documentation - Creates and updates multiple formats of documentation, ensuring information is accurate, thorough, and follows established processes and compliance requirements (i.e. 508 compliance standards).
• Product/Project Validation - Provides product/Project level validation to identify issues and recommend changes if needed. 
• Training - Creates training materials. May coordinate and facilitate live or recorded training sessions. Assists with knowledge-sharing presentations.

• Four-year degree in business, health care, IT, and/or equivalent training and/or experience
• 0-3 years experience in a related field
• Demonstrated experience in healthcare quality improvement, healthcare information management, and/or healthcare information technology (HIT) is/are preferred.
• Advanced knowledge and experience working with Windows, all Microsoft Office products, and other PC-based software products
• Basic knowledge and experience with database applications, data trending/graphics, and reporting tools. 
• Knowledge of Section 508 compliance and associated document formatting is preferred.
• Experience working in a deadline-driven environment, handling multiple tasks
• Familiarity with health care system and/or health policy 
• Experience working in customer service/ support and/or a customer service ticketing system 
• In the state of Colorado, the compensation for this role is estimated to be $61,000 to $70,000 annually. Individual offers will be determined by considering factors such as location, education, experience, and internal equity.

COMMITMENT TO SAFETY

As part of our commitment to health and safety, some roles may require additional health protocols (i.e. personal protective equipment or vaccination)

Who We Are:

Telligen is one of the most respected population health management organizations in the country.  We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise.

Health has changed a lot through our 50-year history, but what has remained constant is that we care deeply about who we serve and what we do. Our success is built on our ability to adapt, respond to client needs, and offer innovative solutions.

Our business is our people and we’re looking for talented individuals who not only believe in our mission but who are ready to take ownership and make a difference in the lives of people, in the world of health. Learn more about who we are and what we do at www.telligen.com/about-us

Are you Ready?

We’re on a mission to transform lives and economies by improving health and getting there means following through on our values of Ownership, Community, Ingenuity & Integrity. 

Ownership: As a 100% employee-owned company, our employee-owners drive our business, our solutions, and share in our success. When employee-owners grow and thrive, we all win.

Community: Putting others first and being a good corporate partner wherever we work, and play makes us who we are. We Show Up. For our clients, for our communities, and for each other.

Ingenuity: We’re a team of passionate professionals driven by hard work and big ideas. We understand that high-value breakthroughs come from taking calculated risks. If it will benefit our clients and advance our mission, we’re all ears. We celebrate free-thinking and challenge the status quo, so brainstorm away! 

Integrity: Smiling faces (virtual or in-person) are the norm around here. We enjoy a friendly work environment where everyone is dedicated to mutual trust, respect, and excellence.

Thank you for your interest in Telligen!

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Telligen and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability), and E-Verify Participants.

Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

Telligen does not accept 3rd party solicitations from outside staffing firms.