Quality Improvement Facilitator - Northeast Iowa

QI Facilitators are responsible for assessment of provider (HCBS and CNRS) performance, identification of gaps in best practice and making recommendations for improvement methods to improve care, processes and quality outcomes as well as to coordinate and implement quality improvement initiatives.

This position requires residence in the following Iowa counties: Linn, Delaware, Dubuque, Jones, Cedar, Scott, Clinton, and Jackson. Candidates outside these locations will not be considered.

• Assess gaps and/or promising practices in HCBS and CNRS provider performance and recommend improvement methods and processes to assist providers and practitioners.
• Assists in the implementation of the methods and processes.

• Partners with team members and internal/external customers as necessary, to help determine, evaluate methods, and mentor to encourage participation in the quality initiatives.
• This may include research of interventions, data analysis, formal and informal education, or presentations.

• Develops and maintains activity and/or project plans.
• Ensures plans, tasks, and timelines meet contractual and Company requirements and guidelines.
• Provides regular updates to Company management on activity and/or project status.
• Researches and gathers data to support activities and/or project initiatives.
• Analyze the results of the data collection. Based on the outcome of the analysis, determines areas for improvement.
• Provides recommendations and feedback to project participants.
• Assists in the development of project materials and intervention tools.

• Education or experience in a related field such as social work, public health, community development, etc.
• 3 - 5 years of experience working in direct collaboration with providers, community organizing, population health or public health, and/or health care quality improvement in specific areas as needed and designated by the contract or project.

• Functional PC knowledge; Experience in specific areas as needed/designated by the contract or project.
• Up to 50% local or overnight travel as needed.
• Functional PC knowledge.
• Must reside in one of the following Iowa counties: Linn, Delaware, Dubuque, Jones, Cedar, Scott, Clinton, or Jackson.

• Health care services, healthcare organizations, and programs
• Information management processes, electronic health records, and healthcare information technology
• Quality improvement concepts, principles, and process tools
• Basic statistics, data collection techniques, data analysis, and graphic representation of data
• Effective communication both written and verbal
• Group Process Facilitation
• QI Process: Focus-Analyze-Develop-Execute/Plan-Do-Study-Act
• TeamSTEPPS
• LEAN Six Sigma Green Belt
• Certified Professional in Healthcare Quality (CPHQ)
• Community Organizing

COMMITMENT TO SAFETY

As part of our commitment to health and safety, some roles may require additional health protocols (i.e. personal protective equipment or vaccination)

Who We Are:

Telligen is one of the most respected population health management organizations in the country.  We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise.

Health has changed a lot through our 50-year history, but what has remained constant is that we care deeply about who we serve and what we do. Our success is built on our ability to adapt, respond to client needs, and offer innovative solutions.

Our business is our people and we’re looking for talented individuals who not only believe in our mission but who are ready to take ownership and make a difference in the lives of people, in the world of health. Learn more about who we are and what we do at www.telligen.com/about-us

Are you Ready?

We’re on a mission to transform lives and economies by improving health and getting there means following through on our values of Ownership, Community, Ingenuity & Integrity. 

Ownership: As a 100% employee-owned company, our employee-owners drive our business, our solutions, and share in our success. When employee-owners grow and thrive, we all win.

Community: Putting others first and being a good corporate partner wherever we work, and play makes us who we are. We Show Up. For our clients, for our communities, and for each other.

Ingenuity: We’re a team of passionate professionals driven by hard work and big ideas. We understand that high-value breakthroughs come from taking calculated risks. If it will benefit our clients and advance our mission, we’re all ears. We celebrate free-thinking and challenge the status quo, so brainstorm away! 

Integrity: Smiling faces (virtual or in-person) are the norm around here. We enjoy a friendly work environment where everyone is dedicated to mutual trust, respect, and excellence.

Thank you for your interest in Telligen!

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Telligen and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability), and E-Verify Participants.

Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

Telligen does not accept 3rd party solicitations from outside staffing firms.