Quality Improvement Manager - RN

Are you passionate about quality and operational excellence in healthcare? As a Quality Improvement Manager, you will play a pivotal role in ensuring the seamless operations of our contracts. Leading a dynamic team of nurses, you will focus on enhancing case management services for transitions of care and complex case management. In this role, you will drive team success by setting and achieving goals, and meeting project requirements. You will provide regular reporting and actively monitor quality performance outcomes ensuring compliance with client and contract deliverables as well as service/accreditation standards.

• An essential part of the contract leadership team.
• Manages and leads the day-to-day operations for the assigned primary team.
• Leads team in the creation of a strategic plan, implementation of plan, evaluation, and ongoing management to ensure contract deliverables/program requirements and evaluation measures/metrics are met and/or exceeded. When deliverables/requirements are at risk, facilitates analyses and initiatives action plan.
• Develops and maintains relationships with team stakeholders. Provides technical assistance, including issue research and resolution. Develops and implements process improvement methods for an organization whose philosophy is continual improvement. Ensures the operations are completed in a timely, satisfactory, compliant manner
• Coaches, guides and directs team members to achieve individual, team, and organizational objectives. Fulfills the Telligen Management Philosophy that "Managers coach, engage, and support our people to achieve results". Provides resources and support as needed to meet the departmental and Company goals and specific contract/program requirements.
• Must have good interpersonal skills and communicate effectively both verbally and in writing.
• Must be able to host meetings and presentations with all stakeholders specifically hospital leadership, client leadership, providers, and clinic staff.

• Registered Nurse with an unencumbered Oklahoma license
• Four-year degree in nursing, health care, business, public health, or a related field and/or equivalent training and/or experience
• Must live in Oklahoma
• 5 years of experience in a healthcare environment including care/case management and/or healthcare quality improvement
• 3 – 5 years managing projects and/or professional staff
• Demonstrated experience working in a fast-paced and deadline-driven environment
• Experience managing large teams
• Proficient in Microsoft Office
• A master's degree in nursing preferred
• Bilingual in Spanish speaking preferred
• Certified Case Manager preferred
• Experience working in Transitions of Care and/or hospital setting

COMMITMENT TO SAFETY

As part of our commitment to health and safety, some roles may require additional health protocols (i.e. personal protective equipment or vaccination)

Who We Are:

Telligen is one of the most respected population health management organizations in the country.  We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise.

Health has changed a lot through our 50-year history, but what has remained constant is that we care deeply about who we serve and what we do. Our success is built on our ability to adapt, respond to client needs, and offer innovative solutions.

Our business is our people and we’re looking for talented individuals who not only believe in our mission but who are ready to take ownership and make a difference in the lives of people, in the world of health. Learn more about who we are and what we do at www.telligen.com/about-us

Are you Ready?

We’re on a mission to transform lives and economies by improving health and getting there means following through on our values of Ownership, Community, Ingenuity & Integrity. 

Ownership: As a 100% employee-owned company, our employee-owners drive our business, our solutions, and share in our success. When employee-owners grow and thrive, we all win.

Community: Putting others first and being a good corporate partner wherever we work, and play makes us who we are. We Show Up. For our clients, for our communities, and for each other.

Ingenuity: We’re a team of passionate professionals driven by hard work and big ideas. We understand that high-value breakthroughs come from taking calculated risks. If it will benefit our clients and advance our mission, we’re all ears. We celebrate free-thinking and challenge the status quo, so brainstorm away! 

Integrity: Smiling faces (virtual or in-person) are the norm around here. We enjoy a friendly work environment where everyone is dedicated to mutual trust, respect, and excellence.

Thank you for your interest in Telligen!

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Telligen and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability), and E-Verify Participants.

Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

Telligen does not accept 3rd party solicitations from outside staffing firms.