Job details

Customer Success Manager

Templafy, a next-gen document generation platform, is seeking a Senior Customer Success Manager to guide customers in achieving positive ROI and fostering expansion. Join us in delivering effective enterprise customer experiences, building relationships, and driving business outcomes.

Skills

Exemplary communication and presentation skills
Client engagement
Experience with Salesforce
Ability to prioritize and perform effectively under pressure

Responsibilities

Make key decisions to meet and exceed GRR and NRR goals
Deliver value-oriented Positive Business Outcomes (PBOs)
Develop impactful relationships within customer organizations
Identify new use cases and stakeholders
Implement proactive measures for at-risk customers
Collaborate within the CS team

Education

Bachelor’s degree

Benefits

Employee equity program
Comprehensive health insurance
Parental leave
Commuter Benefits
Unlimited time off
401K
Employee Assistance Program
Company discount program
Flexible work environment

To read the complete job description, please click on the ‘Apply’ button

Templafy Glassdoor Company Review

3.6

Templafy DE&I Review

No rating

CEO of Templafy

Jesper Theill Eriksen

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By Templafy

It is our mission to perfect every aspect of business document creation. We help employees work faster, produce accurate results, and improve company productivity.

2 jobs

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FUNDING

Seed

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE