Temporary Part-Time Game Day Supervisors for Ushers & Ticket Takers - JMA Dome

039944

30003-1072

Dome Operations

Temporary Part-Time Game Day Supervisors for Ushers & Ticket Takers - JMA Dome

Syracuse, NY

Commensurate with experience

00

Non-exempt

Temporary

Syracuse, NY

Not Applicable

The JMA Dome is seeking Temporary Game Day Supervisors for Usher & Ticket Takers staff to work on an as needed basis for events in the 2023-2024 academic (June 2023 through May 2024) season. The primary responsibilities as a Supervisor are to monitor and assist all Event Staff under your direction to ensure the proper completion of their duties. Also, to provide on-the-job-training and support to all staff during events.

• Attend all pre-event meetings with the Dome Management staff prior to events.
• Assist the Supervisor with staff deployment & pre-event meeting with team members.
• Inform all staff members of pertinent information relayed to you by the Dome Management.
• Assign all your staff members to their designated positions as quickly as possible and release to assignments prior to doors opening.
• Ensure that your work area runs properly and smoothly during the event, which includes answering questions and assisting Event Staff members with difficult problems.
• Be alert for radio calls.
• Continually monitor your work area.
• Be prepared to move staff to different locations if necessary.
• Report all on-the-job injuries, no matter how small, immediately. Complete Incident Reports as needed.
• Report to your designated gates for exiting at least 10 minutes prior to the conclusion of the event.
• Meet with the Director of Security & Event Staff for staff performance and event review.

• Attend all pre-event meetings with the Dome Management staff prior to events.
• Assist the Supervisor with staff deployment & pre-event meeting with team members.
• Manage staff check in and coordinate all ticket scanner distribution.
• Inform all staff members of pertinent information relayed to you by the Dome Management.
• Assign all your staff members to their designated positions as quickly as possible and release to assignments prior to doors opening.
• Ensure that your work area runs properly and smoothly during the event, which includes answering questions and assisting Event Staff members with difficult situations.
• Be alert for radio calls.
• Continually monitor the Ticket Taker team, and be available for troubleshooting scanner related issues.
• Be prepared to move staff to different locations if necessary.
• Report all on-the-job injuries, no matter how small, immediately. Complete Incident Reports as needed.
• Report to your designated gates for exiting at least 10 minutes prior to the conclusion of the event.
• Meet with the Director of Security & Event Staff for staff performance and event review.

In addition to completing an online application, please attach a resume and cover letter.

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