Tempus is looking for a Reimbursement Customer Success Specialist passionate about precision medicine to enhance healthcare delivery through their innovative AI platform.
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Skills
Effective communication skills
Problem-solving skills
Ability to work independently
Highly analytical and detail-oriented
Proficient in Microsoft Office and Google Suite
Responsibilities
Manage multiple projects and prioritize daily tasks
Answer patient calls and email inquiries regarding insurance billing
Respond efficiently to callers and provide solutions
Work cross-functionally with Customer Success, Reimbursement and Sales
Meet or exceed call metrics while providing excellent customer service
Education
Bachelor’s Degree or Associate's Degree
2+ years in healthcare revenue cycle/billing operations
Benefits
Incentive compensation
Restricted stock units
Medical and other benefits
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