Job details
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Customer Success Representative
Tempus is looking for a Reimbursement Customer Success Specialist passionate about precision medicine to enhance healthcare delivery through their innovative AI platform.
Skills
- Effective communication skills
- Problem-solving skills
- Ability to work independently
- Highly analytical and detail-oriented
- Proficient in Microsoft Office and Google Suite
Responsibilities
- Manage multiple projects and prioritize daily tasks
- Answer patient calls and email inquiries regarding insurance billing
- Respond efficiently to callers and provide solutions
- Work cross-functionally with Customer Success, Reimbursement and Sales
- Meet or exceed call metrics while providing excellent customer service
Education
- Bachelor’s Degree or Associate's Degree
- 2+ years in healthcare revenue cycle/billing operations
Benefits
- Incentive compensation
- Restricted stock units
- Medical and other benefits
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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LOCATION
SALARY RANGE
$45,000/yr - $55,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
October 18, 2024
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