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Job details

Customer Success Representative

Tempus is looking for a Reimbursement Customer Success Specialist passionate about precision medicine to enhance healthcare delivery through their innovative AI platform.

Skills

  • Effective communication skills
  • Problem-solving skills
  • Ability to work independently
  • Highly analytical and detail-oriented
  • Proficient in Microsoft Office and Google Suite

Responsibilities

  • Manage multiple projects and prioritize daily tasks
  • Answer patient calls and email inquiries regarding insurance billing
  • Respond efficiently to callers and provide solutions
  • Work cross-functionally with Customer Success, Reimbursement and Sales
  • Meet or exceed call metrics while providing excellent customer service

Education

  • Bachelor’s Degree or Associate's Degree
  • 2+ years in healthcare revenue cycle/billing operations

Benefits

  • Incentive compensation
  • Restricted stock units
  • Medical and other benefits
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
SALARY RANGE
$45,000/yr - $55,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
October 18, 2024

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