Site Reliability Engineer

About Us

Terminal builds software that digitizes, indexes, and automates the yard, leveraging best-in-class machine learning. Our platform provides warehouse operators with the intelligence needed to optimize their usage of trucks, trailers, chassis, containers and personnel. These are the fundamental operating assets of commerce - and represent the last great frontier of untapped data. In the process, Terminal will address many industry-wide pain points, including compliance, manual processes, equipment location, phantom costs, and labor inefficiencies. Ultimately, Terminal will become the central nervous system for the yard, seamlessly connecting all data sources to support an extensive range of essential functions.

Overview

Our world class vision engineering team has built an engine that can process the movement of trucks and containers in real-time. It’s now time to unlock the potential of that engine by building SaaS applications that leverage the vision engine to transform the logistics industry. We’re hiring the team of engineers that will architect and build these applications from the ground up.  

We are seeking an experienced Site Reliability Engineer with a minimum of 5 years of relevant experience to join our team. As a founding member of our Engineering team, you will play a pivotal role in architecting and developing cutting-edge solutions. The ideal candidate possesses expertise in AWS, proficiency in operations, and running software at scale. They will have a deep understanding of event-driven technologies, hands-on experience with modern data stores, and a commitment to implementing observability and a passion for operational excellence. Taking ownership of production quality, reliability and security. 

Responsibilities

• Build and operate our infrastructure using Infrastructure as Code (IaC) systems like Terraform.

• Define and implement best practices around continuous deployment deployment of team software and services using Github Actions.

• Work across teams to define best practices leveraging tools like service-level objectives (SLOs), error budgets and other reliability metrics used to measure and improve systems performance.

• Create automation to eliminate toil and operational overhead for managing and deploying production systems.

• We’re a fast moving startup – dive in and learn as the technology stack is constantly evolving.

Requirements

• 5+ years experience in a Site Reliability Engineering or related role.

• Background in operating systems, networking, databases or distributed systems concepts.

• Expertise in incident response, production monitoring, capacity planning and automation.

• Excellent problem solving and analytical skills with the ability to diagnose and resolve complex issues in production environments.

What We Offer

Joining the Terminal team means being part of a dynamic, innovative environment where your work directly impacts the future of logistics and the global supply chain. You will work closely with a team of experts passionate about operational excellence and technological innovation. We offer competitive salaries, a comprehensive benefits package, and opportunities for professional growth.