Job details
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Testing Services Assistant
Position Details
Position Information
Requisition Number
S2755P
Home Org Name
Biggio Center Testing Services
Division Name
Provost and VP Academic Affair
Position Title
Testing Services Assistant
Job Class Code
DA10
Appointment Status
Full-time
Part-time FTE
Limited Term
No
Limited Term Length
Job Summary
The Testing Services Assistant ensures the efficient and effective operations of the Biggio Center Testing Services and other university testing centers by proctoring various test administrations for the duration of the test.
About Auburn: At Auburn, our work changes lives. Ranked by U.S. News and World Report as a premier public institution, Auburn University is dedicated to shaping the future of the people of Alabama, the nation, and the world through forward-thinking education, life-enhancing research, scholarship, and selfless service. Auburn is nationally recognized for its commitment to academic excellence, community outreach, positive work environment, student engagement, and thriving community.
It’s a Lifestyle: The Auburn/Opelika area is a page right out of Southern Living magazine with an idyllic small-town feel, perfecting a unique balance between a close-knit community and driving consistent growth and development. Paralleling the exponential growth of Auburn University, the Auburn/Opelika area boasts services and amenities that cater to any interest. We’re proud of our top school systems, city services, award-winning restaurants, and the infectious spirit of life in a college town. You can find us nestled halfway between the beach and the mountains in a lower-cost-of-living area, two hours outside of Atlanta or Birmingham. If you’re new to Auburn, we’d love to introduce you. If you’re already acquainted with Auburn, we’ll keep it simple: it’s time to come home!
Why employees choose Auburn: Auburn University was named by Forbes Magazine as one of the state of Alabama’s best employers, with employees staying an average of ten years. Employees enjoy competitive benefits that include top-notch health insurance, generous retirement plans, tuition assistance for employees and dependents, flexible spending accounts, and more!
About Auburn: At Auburn, our work changes lives. Ranked by U.S. News and World Report as a premier public institution, Auburn University is dedicated to shaping the future of the people of Alabama, the nation, and the world through forward-thinking education, life-enhancing research, scholarship, and selfless service. Auburn is nationally recognized for its commitment to academic excellence, community outreach, positive work environment, student engagement, and thriving community.
It’s a Lifestyle: The Auburn/Opelika area is a page right out of Southern Living magazine with an idyllic small-town feel, perfecting a unique balance between a close-knit community and driving consistent growth and development. Paralleling the exponential growth of Auburn University, the Auburn/Opelika area boasts services and amenities that cater to any interest. We’re proud of our top school systems, city services, award-winning restaurants, and the infectious spirit of life in a college town. You can find us nestled halfway between the beach and the mountains in a lower-cost-of-living area, two hours outside of Atlanta or Birmingham. If you’re new to Auburn, we’d love to introduce you. If you’re already acquainted with Auburn, we’ll keep it simple: it’s time to come home!
Why employees choose Auburn: Auburn University was named by Forbes Magazine as one of the state of Alabama’s best employers, with employees staying an average of ten years. Employees enjoy competitive benefits that include top-notch health insurance, generous retirement plans, tuition assistance for employees and dependents, flexible spending accounts, and more!
Learn more about Auburn’s impact, generous employee benefits, and thriving community by visiting aub.ie/working-at-auburn.
Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.
Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.
Essential Functions
- Assists test-takers for the duration of the testing process to include check-in, computer start up, and assisting with any problems which may arise during the exam.
- Serves as a certified testing administrator adhering to all proctoring requirements. Addresses academic dishonesty and procedural incidents that occur and involves peers, as warranted.
Contacts vendor support representatives to resolve technical issues.
Assists with the implementation of test security protocols at all locations, establishes and maintains test files, and assists in the preparation of databases and records.
Maintains familiarity with databases and testing software used by the university. Maintains confidentiality of all client information.
May provide administrative support functions such as test registration activities, copying, running reports, faxing, and mail distribution.
Performs front desk reception responsibilities to include answering and directing phone calls, scheduling appointments, appointment reminder calls, receiving required documentation from testers checking in for an exam, accepting deliveries, directing customer service, and checking out testers.
Performs other related duties as assigned.
Minimum Qualifications
Minimum Qualifications
Education and Experience:
High school diploma or equivalent.
2 years of experience in administrative support, customer service, and/or academic or commercial testing in a business setting.
Substitutions allowed for Experience:
When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.
High school diploma or equivalent.
2 years of experience in administrative support, customer service, and/or academic or commercial testing in a business setting.
Substitutions allowed for Experience:
When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.
Minimum Skills, License, and Certifications
Minimum Skills and Abilities
Minimum Technology Skills
Working knowledge Windows 10 or Excel, intermediate computer skills, and various communication applications (Slack, Outlook, etc.).
Minimum License and Certifications
Once employed, positions supporting Prometric and Pearson Vue vendor services must pass yearly certification exams in order to proctor exams.
Desired Qualifications
Desired Qualifications
Posting Detail Information
Salary Range
$30,160 - $37,100
Job Category
Administrative
Working Hours if Non-Traditional
City position is located in:
Auburn
State position is located:
AL
List any hazardous conditions or physical demands required by this position
Posting Date
05/25/2023
Closing Date
06/10/2023
EEO Statement
Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.
Most of us bleed red, but students and alumni of this university bleed auburn. One of the largest schools in the South, Auburn University has an enrollment of roughly 24,600 students and offers bachelor's, master's, and doctoral degrees in more th...
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DATE POSTED
June 9, 2023
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