E-Learning Manager (Austin/Hybrid) (825323)

WHO WE ARE:Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide and many of our positions are suitable for teleworking. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position will lead a dynamic and talented E-Learning Development team in creating and improving computer-based training for an agency with over 4,000 staff. This position is located at 101 E. 15thSt., Austin, Texas.We offer a hybrid work arrangement with a minimum of one day per week in our Austin office. Additional days in the office may be required based on business needs.You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.WHO YOU ARE:An E-Learning and Training and Development professional who seeks to work in a diverse department that promotes employee engagement and our values (professionalism, teamwork, mastery, purpose, creativity, and flexibility). You look forward to working in a training department and believe in our mission: “We are here to help TWC, and our partners enhance employee workplace skills and productivity through the delivery, development, and coordination of quality learning opportunities.”WHAT YOU WILL DO:The E-Learning Manager (Manager II) performs moderately complex (journey-level) managerial work administering the daily operations and activities of a business function, division, or department. Works under general supervision, with limited latitude for the use of initiative and independent judgment.YOU WILL BE TRUSTED TO:-Manage the E-Learning Team, which designs, develops, delivers, and evaluates digital and computer-based training.-Oversee the planning, coordination, and organization of training processes including the creation of departmental web sites, and accessibility of e-learning products to achieve department goals.-Manage multiple e-learning projects through use of effective project management methodology and tools; meet established guidelines and project expectations.-Oversee the development of complex documents, including training curricula, PowerPoint, proposals, correspondence, and training plans, to meet department standards.-Screen, interview, and hire qualified staff.-Write and conduct performance appraisals; recommend personnel actions and implement corrective actions; help create employee-improvement plans.-Represent the agency and department at conferences and meetings.-Conduct training and presentations.-Oversee operations of the department in the absence of the director.-Perform other duties and projects as assigned.YOU QUALIFY WITH:-Three years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, six months of which must have been in an administrative management or supervisory capacity.-Relevant academic credits may be applied toward experience qualifications for this position.YOU ARE A GREAT FIT WITH:-Successful e-learning and training and development project-management experience, including meeting deadlines, amid ongoing change.-A history of management on a dedicated training and development team with the ability to develop and guide an e-learning team while producing measurable results.-Excellent writing skills and knowledge of accessibility best practices.-Experience developing and reviewing e-learning and training and development curricula for adult audiences.-Experience with delivering exceptional customer service to internal and external customers.-Attention to details and the ability to follow policies while completing multiple tasks.-A history of being a dependable team player who can work both independently and collaboratively.Duty involves up to 25% travel within the state of TexasYOU GAIN:- A Family Friendly Certified Workplace.- Competitive salary: $6,562.50/month- Defined Retirement Benefit Plan- Optional 401(k) and 457 accounts- Medical Insurance- Paid time off, including time for vacation, sick and family care leave- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.VETERANS:Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdfHOW TO APPLY:To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.