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IT Technical Support Analyst II - Desktop Engineering image - Rise Careers
Job details

IT Technical Support Analyst II - Desktop Engineering

The City of Fort Worth is seeking an IT Technical Support Analyst II to join their Desktop Engineering Division, committed to enhancing technology services with exceptional customer experience.

Skills

  • Expertise in endpoint management.
  • Proficient troubleshooting skills.
  • Strong reporting and documentation abilities.

Responsibilities

  • Perform advanced troubleshooting for endpoint issues.
  • Manage ticket queue by resolving incidents and requests.
  • Generate documentation and write analytical reports.
  • Attend training sessions and aid in staff development.

Education

  • Associate’s degree in Computer Science or related field.

Benefits

  • 11 Paid Holidays
  • Medical, Dental, Vision
  • Paid Time Off
  • Pension Plan
  • Professional Development Opportunities
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$84742.5 / YEARLY (est.)
min
max
$73689K
$95796K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Fort Worth is the fifth-largest city in the U.S. state of Texas and the 13th-largest city in the United States. It is the county seat of Tarrant County, covering nearly 350 square miles into four other counties: Denton, Parker, Wise, and Johnson.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$73,689/yr - $95,796/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 18, 2025

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