Payroll Specialist Supervisor

To qualify for the Payroll Specialist Supervisor role at the City of Fort Worth, you need an Associate’s degree in business, finance, accounting, or a related field. A minimum of two years of experience in payroll operations is required, including at least one year in a supervisory role. Other preferred qualifications include advanced knowledge of ERP Payroll Systems and experience with city payroll departments.

The Payroll Specialist Supervisor at the City of Fort Worth Fire Department oversees a team responsible for payroll functions, ensures adherence to policies, prepares reports, and resolves payroll issues. The position involves supervising, guiding staff, and enhancing system capabilities while providing exceptional customer service and assistance to employees.

The Payroll Specialist Supervisor at the City of Fort Worth offers numerous benefits including 11 paid holidays, medical, dental, and vision insurance, paid time off, a pension plan, and opportunities for professional development. This comprehensive benefits package ensures a supportive work environment.

As a Payroll Specialist Supervisor, compliance with payroll policies is overseen through quality assurance checks, regular training, and guidance provided to team members. Additionally, the supervisor plays a key role in standardizing procedures and resolving any discrepancies that may arise.

The typical work schedule for the Payroll Specialist Supervisor at the City of Fort Worth is Monday to Friday from 8am to 5pm, with some occasional holiday and weekend work. This allows for a structured work-life balance while fulfilling essential payroll functions.

In this role, you will work with advanced payroll systems such as KRONOS, UKG Dimensions, and PeopleSoft. Additionally, you will utilize MS Office tools for generating reports and possibly employ SQL or other database products for reporting purposes, enhancing your analytical and technical skills.

To apply for the Payroll Specialist Supervisor position at the City of Fort Worth, candidates must submit an application before the closing date of December 9, 2024. Following the application, successful candidates will undergo criminal background checks and may be subject to additional assessments as part of the hiring process.

When answering this question, highlight any hands-on experience with specific payroll systems like KRONOS or UKG Dimensions. Discuss your familiarity with managing payroll processes, system configuration, or resolving discrepancies to showcase your knowledge and technical abilities.

Discuss meticulous attention to detail and the processes you follow to double-check data entries, review reports for inconsistencies, and maintain updated records. You might mention using specific tools or checklists that help you uphold accuracy.

Outline a systematic approach: first, listen actively to the employee’s concern, gather facts, and verify data in the payroll system. Then, discuss your communication with the involved parties and the efforts you make to find a fair resolution.

Share previous leadership experiences, emphasizing your ability to motivate staff, train new team members, and implement payroll best practices. Discuss how you foster collaboration and open communication within your team.

Address your proactive steps towards staying informed about federal and state payroll regulations, such as attending workshops, following relevant online forums, and continuing education classes, demonstrating your commitment to compliance.

Explain your analytical skills and the tools you utilize to generate and interpret reports. Mention any specific software you are skilled in and how you leverage data to drive improvements or efficiencies in payroll operations.

Choose a relevant example that showcases your problem-solving abilities. Explain the issue, your analysis of the situation, the steps you took to address it, and the successful outcome.

Discuss the importance of effective communication and responsiveness in payroll. Highlight how you strive to provide exceptional customer service and support to employees, ensuring their concerns are heard and addressed swiftly.

Emphasize your understanding of data sensitivity in payroll processes. Discuss protocols you follow to protect confidential employee information, your role in ensuring compliance, and any specific practices you maintain.

Share innovative ideas or practices you believe could enhance efficiency, accuracy, or employee satisfaction within the payroll process. This shows your analytical thinking and willingness to lead initiatives.