Property Control Attendant - Auto Pound - job 1 of 3

As a Property Control Attendant at the Fort Worth Police Department, you'll handle the receipt, inspection, and inventory of impounded vehicles. You will ensure that vehicles are properly documented when they arrive, inspect them for damage, and manage their placement in designated storage areas. Your role is crucial in maintaining the integrity of the department's property management system and providing excellent customer service to those retrieving their vehicles.

To qualify for the Property Control Attendant position with the Fort Worth Police Department, you need a high school diploma or GED, along with a valid driver's license. Additionally, you must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check. While not mandatory, having experience in auto-impound, forklift operation, and proficiency in Microsoft Office Suite is preferred.

The working conditions for the Property Control Attendant in Fort Worth involve working both indoors and outdoors, often in inclement weather. This job requires physical activity, including lifting weights up to 50 pounds and engaging in movements like standing, walking, kneeling, and climbing. It's important to be prepared for a physically demanding work environment as you manage the inventory of vehicles.

The Property Control Attendant position with the Fort Worth Police Department offers competitive benefits including 11 paid holidays, medical, dental, vision coverage, paid time off, and a pension plan. You'll also have access to professional development opportunities, making it a rewarding choice for those looking to build their career within public safety.

Yes, being bilingual, especially in Spanish, is considered a preferred qualification for the Property Control Attendant position with the Fort Worth Police Department. This skill can greatly enhance customer interactions and improve service delivery when dealing with a diverse community.

When answering this question, discuss any past experiences where you were involved in inventory management or vehicle inspections. Highlight specific instances where you ensured accuracy in documentation and attention to detail. Show how you can relate these experiences to the responsibilities of a Property Control Attendant.

In such a scenario, it's essential to stay calm and professional. Begin by listening to the customer's concerns without interrupting. Explain the procedures clearly, providing reasons for the policies while ensuring them that you're there to assist. Demonstrating empathy and offering to find a solution will reassure the customer and foster trust.

Describe your approach to inspecting a vehicle by first detailing how you would document any existing damage and check for items within the vehicle. Emphasize your methodical approach to ensure no details are overlooked, reflecting your accountability and thoroughness, which are critical qualities for a Property Control Attendant.

The most important quality for a Property Control Attendant is attention to detail. In this role, being meticulous ensures that vehicle conditions are accurately recorded and that the inventory process is followed correctly. Mention how being detail-oriented enhances safety and efficiency in vehicle management.

Explain your strategies for prioritizing tasks, such as assessing which vehicles need immediate attention for inspections or releases. Discuss how you might create a to-do list or collaborate with colleagues to ensure that all tasks are completed efficiently and correctly, highlighting your organizational skills.

Focus on your passion for providing great customer service. Discuss how you enjoy interacting with diverse individuals and resolving their concerns. Emphasizing satisfaction from helping others can illustrate your commitment to public service, which aligns well with the ethos of the Fort Worth Police Department.

Discuss your approach to maintaining stamina and focus when performing physically demanding or repetitive tasks. You might mention strategies like taking short breaks, staying organized, and keeping a positive mindset, which helps ensure that quality and efficiency are sustained throughout the workday.

Yes, explain that you understand the role involves outdoor work and you are prepared to handle various weather situations. Mention that you prefer being active and enjoy being outside, as it contributes to your overall job satisfaction and performance as a Property Control Attendant.

Outline the procedure you would follow to document the damage accurately and notify the appropriate personnel while ensuring the integrity of the inspection process. Stress the importance of transparency and communication in handling such scenarios to maintain trust and accountability within the team.

Focus on your desire to contribute to the community and support law enforcement efforts. Discuss any specific values or initiatives of the Fort Worth Police Department that resonate with you, and express your enthusiasm for being part of a team that emphasizes public safety and service.