Public Events Attendant - job 1 of 2

As a Public Events Attendant at the City of Fort Worth, your primary responsibilities will involve setting up and removal of tables and chairs for events, ensuring cleanliness in event spaces, restrooms, and offices, and adjusting tasks based on specific event requirements. Flexibility is key, as the tasks may vary greatly depending on each event's unique needs.

For the Public Events Attendant position with the City of Fort Worth, a high school diploma or GED is preferred, along with a valid driver's license. While prior custodial experience isn't mandatory, having six months of custodial or manual labor work experience is advantageous. Additional experience with public interactions and forklift operation is also desirable.

As a Public Events Attendant, you will work full-time with a flexible schedule. This includes 24-hour shifts, evenings, weekends, and holidays, to meet the needs of various events at the Fort Worth Convention Center. Shift differentials apply for hours worked between 6:00 p.m. and 6:00 a.m.

The City of Fort Worth offers an impressive benefits package for Public Events Attendants that includes 11 paid holidays, medical, dental, vision coverage, paid time off, a pension plan, and opportunities for professional development. This comprehensive approach aims to support the well-being and growth of our employees.

The role of a Public Events Attendant includes medium physical demands, which typically involve lifting up to 50 pounds occasionally and up to 20 pounds frequently. You'll also participate in various physical activities, such as standing, walking, pushing, and pulling. The job may require exposure to various environmental factors.

When answering this question, focus on your past experience related to event setups, such as setting up chairs and tables or handling special requests from event organizers. Highlighting your attention to detail and ability to adapt to different setups will showcase your suitability for the Public Events Attendant role.

Emphasize qualities such as teamwork, flexibility, and a strong customer service orientation. A Public Events Attendant must collaborate with various groups, respond swiftly to change, and maintain a welcoming atmosphere for event attendees, so showcasing your relevant attributes here is key.

Address this by sharing your strategies for managing physical tasks, such as maintaining your fitness level, using proper lifting techniques, and staying organized during busy events. Demonstrating your understanding of safe practices while proactively handling physical demands will strengthen your candidacy.

When discussing this, focus on a specific situation where you effectively resolved a conflict or assisted a patron. Highlight your communication skills, patience, and commitment to providing excellent service, qualities that are essential for a Public Events Attendant.

Here, you can express your passion for community engagement and your interest in being part of a dynamic team. Discussing specific reasons for wanting to work with the City of Fort Worth and how their values resonate with your own will showcase your genuine enthusiasm for the role.

Explain your organizational skills and ability to assess urgency. Describe how you would identify critical tasks, communicate with your team, and adapt as situations change. This demonstrates your ability to remain calm and tackle challenges effectively under pressure.

Articulate your understanding of customer service and its importance during public events. Mention empathy, active listening, and a proactive approach to meet attendees' needs and resolve any issues that arise, as these qualities contribute significantly to the overall experience.

Discuss methods you might employ, such as maintaining an inventory list, labeling items, and ensuring everything is returned and accounted for after events. Highlighting your attention to detail will reflect your commitment to your responsibilities as a Public Events Attendant.

Mention your knowledge of safety protocols, including crowd control, emergency procedures, and proper handling of equipment. Emphasizing a proactive mindset toward safety ensures that events proceed smoothly while keeping attendees safe.

You might discuss managing last-minute changes or high-pressure situations as challenges. It’s also ideal to showcase your strategies for overcoming such hurdles, such as staying calm under pressure and communicating effectively with your colleagues and event coordinators.