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Zoning Planning Assistant

The City of Fort Worth is seeking a Zoning Planning Assistant to join the Zoning and Design Review Division, responsible for facilitating zoning processes and providing exemplary customer service.

Skills

  • Customer service
  • Planning
  • Technical assistance
  • Administrative skills
  • Microsoft Office skills

Responsibilities

  • Provide exemplary customer service to internal staff and the general public.
  • Provide technical assistance on zoning information and applications.
  • Prepare and post meeting agendas.
  • Review applications for completeness and accuracy.
  • Support the City's Zoning Commission.

Education

  • High school diploma or GED
  • Bachelor's degree preferred

Benefits

  • 11 Paid Holidays
  • Medical, Dental, Vision
  • Paid Time Off
  • Pension Plan
  • Professional Development Opportunities
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$53585.5 / YEARLY (est.)
min
max
$47632K
$59539K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Zoning Planning Assistant, The City of Fort Worth

Are you ready to join a dynamic team making a real difference in the community? The City of Fort Worth is looking for a Zoning Planning Assistant to become part of Development Services. This role is a fantastic opportunity for anyone passionate about urban design and planning. As a Zoning Planning Assistant, you will serve as the crucial link between our customers and planning staff, guiding property owners and developers through zoning changes and providing technical assistance on zoning information. Your days will consist of preparing meeting agendas, coordinating public hearings, and ensuring the smooth processing of applications through Accela Automation. The Zoning and Design Review Division takes pride in its diversity and dedication to exceptional customer service, so you'll be surrounded by supportive, like-minded individuals. With a pay range of $22.90/hr. to $28.62/hr., plus a generous benefits package, including medical, dental, vision, and a pension plan, this position offers both professional growth and personal fulfillment. We're looking for someone with a high school diploma and two years in a planning-related field, or an administrative role with public interface experience. If you're organized, communicative, and eager to assist with various planning activities, then this is the job for you! Join us in elevating the standards of our city and enhancing the quality of life for nearly 1 million residents. Your journey starts here at the City of Fort Worth, where values of respect, diversity, and continuous improvement are at the core of our mission. Don’t miss out on the chance to make an impact!

Frequently Asked Questions (FAQs) for Zoning Planning Assistant Role at The City of Fort Worth
What skills are necessary to be a Zoning Planning Assistant at the City of Fort Worth?

To thrive as a Zoning Planning Assistant at the City of Fort Worth, candidates should possess strong organizational skills, exceptional customer service abilities, and basic technical skills, especially in software like Microsoft Office. Familiarity with GIS and Accela Automation will be advantageous. Candidates with experience supporting boards or committees will find themselves exceptionally well-suited for this role.

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What are the daily responsibilities of a Zoning Planning Assistant at the City of Fort Worth?

As a Zoning Planning Assistant at the City of Fort Worth, daily responsibilities include guiding customers through the application process for zoning changes, preparing meeting agendas, posting notices, and providing ongoing support to the Zoning Commission. You’ll also help coordinate and process public hearing notifications and maintain application tracking systems, ensuring smooth operations in a fast-paced environment.

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Are there any specific qualifications for becoming a Zoning Planning Assistant with the City of Fort Worth?

Yes, the City of Fort Worth requires a high school diploma or GED and two years of related experience in planning, urban design, or a related administrative field. Preferred qualifications include having a Bachelor’s degree, experience in public service roles, and proficiency in Microsoft Office and GIS software.

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What is the work schedule for a Zoning Planning Assistant at the City of Fort Worth?

The Zoning Planning Assistant at the City of Fort Worth typically works a Monday to Friday schedule from 8 am to 5 pm. However, some evening and weekend work may be required to accommodate public hearings and other related events.

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What benefits does the City of Fort Worth offer to Zoning Planning Assistants?

Zoning Planning Assistants at the City of Fort Worth receive a comprehensive benefits package that includes 11 paid holidays, medical, dental, and vision insurance, paid time off, a pension plan, and opportunities for professional development. All these benefits contribute to a fulfilling work-life balance.

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How does the City of Fort Worth ensure diversity in the Zoning Planning Assistant role?

The City of Fort Worth prides itself on being an Equal Employment Opportunity employer. It actively recruits and promotes a diverse workforce that includes a variety of backgrounds and perspectives, ensuring that all voices are represented in the Zoning Planning Assistant role.

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What is the hiring process for a Zoning Planning Assistant at the City of Fort Worth?

The hiring process for a Zoning Planning Assistant at the City of Fort Worth typically involves submitting an application, followed by an assessment of qualifications. Selected candidates may undergo pre-employment checks, including a criminal background check, drug screening, and education verification.

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Common Interview Questions for Zoning Planning Assistant
Can you describe your experience with zoning regulations?

When answering this question, focus on specific experiences where you engaged directly with zoning regulations. Illustrate how you navigated complex zoning issues or assisted developers and property owners. Providing examples related to any relevant applications you completed will showcase your familiarity with zoning regulations.

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How do you prioritize tasks in a fast-paced environment?

In your response, communicate your strategies for prioritizing tasks, such as assessing deadlines, identifying urgent matters, and staying organized. Provide an example from your experience where prioritization led to a positive outcome in a busy work setting.

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What tools or software are you familiar with when it comes to planning and zoning?

Share specific tools and software you’ve used, especially highlighting GIS and Accela Automation if applicable. Elaborate on how you have utilized these tools to streamline processes or improve communication among stakeholders.

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Tell us about a time you resolved a conflict in a customer service role.

Use the STAR method to outline the situation, the task at hand, the actions you took, and the outcomes. Be sure to highlight effective communication and problem-solving skills that helped you resolve the conflict while providing excellent service.

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How do you ensure accuracy when reviewing zoning applications?

Discuss your attention to detail and the methods you use to systematically check for completeness and accuracy in applications. Mention any best practices or checklists you may have implemented in previous roles to ensure thorough reviews.

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What interests you about working for the City of Fort Worth as a Planning Assistant?

Share your interest in urban development and city planning. Highlight your appreciation for Fort Worth's growth and diversity, and express your eagerness to contribute positively to the community through the Zoning Planning Assistant role.

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Describe your experience working with boards and commissions.

Outline any relevant experiences working with city boards or commissions. Discuss how you organized agendas, coordinated meetings, or facilitated communication among members, ensuring effective operations.

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What strategies would you use to handle multiple applications at once?

In your answer, emphasize your organizational skills and methods for keeping track of multiple applications. Provide an example where you successfully managed several projects simultaneously while maintaining accuracy and meeting deadlines.

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How would you explain complex zoning regulations to a layperson?

Discuss your approach to simplifying complex information and breaking it down into understandable terms. Mention how active listening and patience play a role in ensuring comprehensive customer service as a Zoning Planning Assistant.

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What do you hope to achieve in your role as a Zoning Planning Assistant?

Articulate your aspirations in the role, such as enhancing community development, supporting effective zoning practices, and fostering strong relationships with the city and its residents. Show enthusiasm for making a positive impact through your work.

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Fort Worth is the fifth-largest city in the U.S. state of Texas and the 13th-largest city in the United States. It is the county seat of Tarrant County, covering nearly 350 square miles into four other counties: Denton, Parker, Wise, and Johnson.

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$47,632/yr - $59,539/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 27, 2024

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