Sales Operations Manager - Remote

**Please note that we are currently accepting applications from those residing in the US, in all states. **

Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY:

Unlock Your Potential in the Thriving Credit Repair Industry!

Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you're ready to join a team that works hard and plays hard, look no further – you're destined to be a future TCP employee.

About Us:

The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we're at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine's top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award.

Summary: 

As a Sales Operations Manager for The Credit Pros you will be responsible for managing Sales Managers running a best in class, lead closing team responsible for both inbound and outbound sales calls.  The leader will be responsible for setting the strategy on hiring, tooling, training, and performance of this team and will be measured on contributions to overall Sales Productivity and Performance. 

What you’ll be doing: 

• Report and collaborate with the Director of Sales in successful execution of a high performing sales floor; 
• Lead and manage a floor of 8 to 10 Sales Managers focused on selling credit repair and debt solutions; 
• Coaches and mentors Sales Managers through constant communication, standups, 1:1s and understand their issues and collaborate with Management for solutioning. 
• Establishes, monitors, and maintains current and future operational policies and procedures (SOPs), performance measures, metrics and production control processes. 
• Provides leadership for area of responsibility including planning, coaching, recruiting; 
• Monitors each team’s sales performance, works with employees to implement goals and document progress, approves incentive compensation calculations, and works with HR Office on employee related issues; 
• Directs resources in a cost-effective, innovative manner including assisting Sales Managers in effective use of resources and tools; 
• Participates in establishing financial goals, objectives, and measurements to meet growth targets; 
• Develops sales plans, goals, strategies, and objectives to achieve team goals and revenue objectives; 

What we are looking for:

• 5+ years of leadership experience in a contact center environment and in a business enablement support role (Performance Management, Workforce Planning, Business Analytics, Quality and Training); 
• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients, and public; 
• Strong analytical and problem-solving skills; 
• Experience with process engineering to positively impact the bottom line; 
• Demonstrated experience as a change champion and strong people leader; 
• Strong understanding of organizational development, policy development, and people practices; 
• Ability to think critically and apply rigor yet move with the pace of a high growth organization; 
• Ability to communicate with all levels of retail and corporate management; 
• Excellent writing skills with attention to detail and accuracy, as well as the ability to meet critical deadlines in a timely and effective manner 

What's in it for you!

• Work with a Remote First digitally automated credit repair company which aims at helping Americans attain financial success
• Base Salary: $70,000 - $80,000/yr
• Flexible Accruing Paid Time Off
• Company Holidays
• Birthday Time Off
• Health, Dental and Vision Insurance

Join Our Team:

At The Credit Pros, we foster an inclusive environment that welcomes applicants from all backgrounds, regardless of race, gender, orientation, gender identity or expression, economic class, color, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that everyone deserves equal opportunities to grow and succeed.