About The Downsizers
Our exciting and growing business is looking for an exceptional Downsizing Manager to work with our clients throughout the Triangle and surrounding areas. Downsizing Managers create a compassionate, efficient and positive experience for each of our customers and their families.
The Downsizers is the leading full-service move management team in the Triangle, specializing in serving the senior community and individuals in transition. Through our proprietary system, PLAN-SORT-PACK-SETTLE, our team works with a variety of client projects and situations to help with the emotional and physical challenges of sorting through memories, downsizing, moving, liquidating belongings, and working with family members throughout the entire process.
We proudly serve the entire Triangle region (including Chapel Hill, Durham, Raleigh, Cary, Apex, Morrisville, Holly Springs, Hillsborough, and Fuquay-Varina) as well as other surrounding areas, on a limited basis.
Our culture is steeped in a unique combination of compassion, collaboration, trust, critical thinking, joy, and providing exceptional customer service and experience.
The Position
Essential Duties and Responsibilities
* Model The Downsizers Core Values, where we find joy in:
Meet with prospective clients and/or their families, listening to their needs and explaining The Downsizer benefits and how we can address their specific needs
Create project estimates based on Downsizer procedures
Create and communicate project proposals to the client, follow up to answer client questions/concerns, guiding the client to project conversion
Manage all project aspects including:
Foster relationships with referral partners, vendors and senior communities
Inspire, mentor, train and lead the Team
Represent The Downsizers at conferences, presentations, trade shows, and networking opportunities in the greater community
Participate in business development
Carefully handle confidential and time sensitive material
Protect company resources and proprietary information
Work hands-on at projects, as needed
Our ideal candidates enjoy working with and supporting adults and individuals in transition. They have a strong attention to detail, excellent verbal and written communication skills, strong interpersonal skills, and the ability to multi-task. This candidate is a critical thinker and is highly flexible. This candidate is teachable, adaptable to different personalities, a team player and comfortable with technology.
All applicants must meet the following criteria:
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