Automotive Service Advisor/Writer Trainee

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Service Advisor/Writer Trainee to join our team at Cadillac Trevose! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.

Automotive Service Advisor/Writer Trainee Benefits, include:

• Top-tier benefits: Medical, Dental and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual reviews and merit increases

A Service Advisor/Writer Trainee will great customers, answer questions they may have and provide information on procedure and policies. Service advisor trainees will work directly with Faulkner’s service customers to set appointments as well as provide customers with price quotes, reach out to customers about recalls, and handle the courtesy car program. Service advisor trainees will also handle the administrative, cashier, and customer relations aspects of service department operations.

Automotive Service Advisor/Writer Trainee Requirements:

• Applicants must be at least 18 years old and have a clean, valid driver’s license
• High School Diploma or equivalent. Bachelor’s Degree preferred
• Minimum of 1 year experience of proven work experience in the automotive industry or similar role
• Excellent communication skills
• Ability to perform in fast-paced environments
• Ability to substantially contribute to the team to achieve defined organizational goals
• Ability to understand manufacturer's specifications
• ADP experience a plus
• Selected candidate must be able to perform all job functions, including: bending, standing, lifting, and reaching

About Faulkner

The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.