Dutch Speaking Customer Service Financial Sector - Remote in Greece - job 1 of 2

The House of Mercier is pleased to offer an exciting opportunity for a Dutch Speaking Customer Service Representative in the financial sector, available for remote work from anywhere in Greece. This role is ideal for individuals who are enthusiastic about providing top-notch customer service and are fluent in Dutch. As a member of our dedicated team, you will support our Dutch-speaking clients with their inquiries regarding various financial products and services. Your commitment to customer satisfaction and ability to build relationships will play a crucial role in enhancing our clients' experience with our offerings. Join our team and contribute to our mission of delivering excellence in the financial services industry!

Responsibilities

• Deliver high-quality customer service support to Dutch-speaking clients via phone, email, and chat regarding financial products and inquiries.
• Assist customers with account-related issues, providing clear solutions and guidance.
• Maintain thorough records of client interactions and issue resolutions within our CRM system.
• Work collaboratively with other team members remotely to ensure clients receive consistent and effective service.
• Stay updated on financial products, policies, and market trends to provide accurate information to clients.
• Engage in training and development initiatives to enhance your knowledge and skills within the financial sector.

• Fluency in Dutch and English, with strong written and verbal communication abilities in both languages.
• Prior experience in a customer service role, preferably within the financial sector.
• Excellent problem-solving skills and a focus on delivering high levels of customer satisfaction.
• Knowledge of financial products and services is considered an asset.
• Ability to work independently and maintain productivity in a remote work environment.
• Self-starter with effective time management and organizational skills.
• Familiarity with customer service technologies and financial systems is a plus.

• Private Health Insurance
• Training & Development
• Performance Bonus
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Good monthly Salary
• 2 Extra Salaries Per Year
• And More....