Greek Speaking Freelance Chat Moderator - Work Remote

The House of Mercier is excited to announce an opening for a Greek Speaking Freelance Chat Moderator to join our remote team. In this essential role, you will be responsible for monitoring and moderating live chat interactions, ensuring that conversations remain respectful, engaging, and adhere to community guidelines. Your fluency in Greek will enable you to effectively engage with users and help create a welcoming online environment. If you are passionate about community engagement and enjoy facilitating meaningful conversations, we would love to have you on board!

Responsibilities

• Moderate live chat sessions to ensure compliance with community standards and guidelines.
• Engage with users in Greek, fostering a respectful and supportive digital space.
• Quickly identify and address inappropriate content or behavior.
• Assist users with questions regarding chat policies and community practices.
• Collaborate with fellow moderators to improve moderation techniques and enhance user experience.
• Monitor chat trends and provide feedback on user concerns or recurring issues.
• Participate in training sessions to stay updated on best practices and community standards.

• Fluency in Greek with strong written and verbal communication skills.
• Proficient in English; knowledge of additional languages is an asset.
• Prior experience in chat moderation, customer service, or a related role is preferred.
• Strong attention to detail and ability to manage live discussions effectively.
• Exceptional critical thinking and problem-solving skills.
• Familiarity with chat moderation tools and online platforms.
• Able to work independently in a remote environment and maintain a flexible schedule.
• Must be eligible to work as a freelancer.

• The opportunity to work from the comfort of your home. A perfect work-life balance.
• Being part of a multicultural team with a diverse background.
• A long term commitment with the opportunity for progression.
• Various incentive and bonus payout structures based on performance and time.
• Personalized training with access to our web based knowledge library.