Client Account Manager

The Loomis Company is seeking an individual who is driven, reliable, and looking to excel with our growing team! For over 65 years, The Loomis Company has been a family owned company committed to protecting what you value most…Your people. Your assets. Your future. Who We Are... With a reputation as one of the most trusted insurance brokers in the industry, The Loomis Company continually expands our business with a focus on service, expertise, and technology. Who We're Looking For To direct, maintain, and improve day-to-day operation of the Specialty Programs unit ensuing complete quality customer service to the clients, agents of service, providers of service and all other individual requests received through the Specialty Programs department in an efficient, prompt, equitable and fair manner. Where You'll Be Located In a secure, quiet location with high speed, reliable internet either remotely or in our Wyomissing Office. This position is on a flexible hybrid work schedule. What You Can Bring To The Team • Take calls from clients & HR departments dealing with any questions and/or issues, plus find the resolution regardless of the issue and respond back to the client. • Work directly with internal and external customers to assure accurate and timely responses to inquires. • Perform ongoing service calls to clients. • Perform presentations to employer groups and their employees. • Work closely with all other departments within the company. • Able to accept more responsibilities as the department and company grows. • Manage new client implementations • Assist with client renewals • Occasional travel required. Desired Education And Experience College degree and/or equivalent relevant business experience, plus technical underwriting or claims experience, Life and Accident/Health License preferred. WHAT WE HAVE TO OFFER YOU! • Generous paid time off & paid holidays • Work/Life Balance • Medical, Dental, and Vision • Healthcare spending or reimbursement accounts such as HSA or FSA • Employer paid Core Benefits – Life Insurance, STD, LTD, and EAP • 401k with Company match • Many Company sponsored employee events • Career advancement possible within a year Hipaa Security Statement This position may require access to private health information (PHI) and/or electronic private health information (EPHI) for Loomis Company clients. The minimum necessary access will be granted based on the employee’s responsibilities. To perform their job requirements, certain employees may also be granted access to PHI and EPHI of Loomis Company employees. The Loomis Company is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. We provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state or federal laws