Job details

FFE Manager

The company

At Fora, we’re fueled by a desire to enhance the way people work. We’re here for the progressives, the forward thinkers, the status quo-challengers, the creators and the innovators. With signature hospitality, a likeminded community of members and a re-energising wellness experience, Fora takes the grind out of daily work-life, so members can focus on what’s important – working productively, healthily and happily.

Our journey began over 20 years ago, when we opened our first location on London’s City Road. Since then, our collection has grown to over 60 distinctive workspaces across London, the UK and Germany, totaling 3.2 million sq ft of real estate. And in the last two decades we’ve welcomed nearly 30,000 members through our doors and boast market-leading retention rates.

As a trusted workspace provider for teams of all sizes, from established brands to new ventures, our uniquely designed, flexible office spaces come with a range of exceptional on-site amenities and a dedicated Member Experience team to take care of all the day-to-day details. Ocado, The British Fashion Council, BP and Pangaia are just some of the businesses who call a Fora workspace home.

Fora is part of The Office Group, backed by Blackstone and Brockton Capital. We have ambitious plans to expand our collection of workspaces in the future, pioneering industry change through our conscious design and construction practices, and creating workspaces that empower our members to work in their own unique way.

The Role

The FF&E Manager is responsible for the delivery of beautiful high quality FF&E projects on behalf of both new and existing clients across the portfolio. Using their extensive product knowledge, the FF&E Manager will use their creative and technical expertise together with their consultation skills to advise clients on how to get the best out of their workspace with FF&E.

The FF&E Project Manager will be responsible for the management of the FF&E Coordinator who is responsible for the day to day management and co-ordination of all requests from clients and the business

Key responsibilities

Attending client meetings and presenting FF&E schemes to clients
Delivering FF&E Capex initiatives in line with agreed cost, time and quality.
Creating presentations, quotations and collating finish samples as required for meetings.
Requesting quotes and negotiating with the supplier base to guarantee best value for The Office Group.
Responsible for the programme and budget of all projects and ensure that they are accurately and timely tracked with the support of the FF&E Coordinator.
Liaising with the warehouse team and FF&E coordinator in order to programme installations on site.
Making site visits as the client or project requires.
Creating FF&E schedules and programmes and circulating to the wider team and client as appropriate.
Using Freshdesk to meet and optimise response time SLAs.
Working alongside the wider D&D team to ensure floorplans are updated accurately.
Attending installations and styling where appropriate.
Attending design team and Interiors team meeting to report on project progress
Visiting showrooms, and furniture fairs to ensure that The Office Group is at the forefront of workspace relevant FF&E.
Building robust and beneficial relationships with FF&E suppliers.
Leading the development of the Office Enhancement Offering and working with stakeholders to create client facing collateral and price lists.
Accurate file keeping on client communications, decisions and orders.
Working with the wider D&D and FF&E team to support on strategic projects and to improve efficiencies.
Industry, supplier and product research
Day to day management of FF&E Coordinator

Atleast 3 year’s proven experience in an FF&E related role specifying furniture, art , accessories and lighting.
Extensive knowledge of the furniture design industry.
Established strong relationships with FF&E dealers, agents and brands.
Keen understanding of the Flex market and its current trends.
Understanding of a FF&E project from concept through to delivery.
Experience of scheduling and programming.
Strong project management skills
Keen understanding of the workspace industry and current trends
Work with custom and bespoke work advantageous.
Comfortable working with and interpreting plans.
Ability to work within multidiscplinary teams
Experience of client facing role under pressured environment
Experience styling contemporary spaces and curating
Proficient in using Microsoft Office especially Excel
Presentation tools such as InDesign, Photoshop and Powerpoint advantageous
Experience using SAP desirable but not essential
Vectorworks, Revit or similar desirable but not essential
Experience of using a ticket system such as Freshdesk or Zendesk