Senior Account Manager at The Trade Desk in New York, NY

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media-buying platform that helps brands deliver a more insightful and relevant ad experience for consumers -- and sets a new standard for global reach, accuracy, and transparency. So if you're talented, driven, creative, and hungry to bring something entirely new and wildly ambitious into the world (and have some fun doing it), then we want to talk. Who We're Looking For: A client services pro, you're comfortable leading the strategy and operations behind growing a portfolio of client accounts. You get excited to solve complex client challenges through creative solutions, product capabilities and innovative marketing strategy. You are able to build long-lasting and credible relationships with key partners and understand how our product solution can solve their business objectives. You're a self-starter and can set your own priorities while also inspiring the client... team toward a common goal. What You'll Do: Lead a roster of accounts, operating as a small business owner to grow clients' business Become an expert on The Trade Desk platform and offer insights to clients on how to implement creative marketing strategies Collaborate effectively with the Sales & Trading functions to develop existing accounts and achieve client goals and objectives Develop and cultivate relationships with brand and agency clients as a consultant to their business Own the training plan for onboarding new clients, continuing programmatic education, platform improvements, and new channels and markets within the industry Able to lead, not just manage tasks; think multiple steps ahead to move an account forward Represent client needs by providing feedback to Product Management and Partnerships to identify and define features, integrations and product improvements to The Trade Desk platform Develop standard methodologies within Client Services, collaborate with Product Marketing to develop effective training collateral and customer facing guides, and train and onboard new teammates What You'll Bring: Bachelor's Degree from a four-year university At least 5 years of client-facing experience required Excellent troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a dynamic environment Consistent track record of growing accounts by developing a strong relationship with clients, understanding their business objectives and recommending the best strategies for implementing solutions Effective time management skills - ability to prioritize and meet deadlines Expertise in working online advertising or a SAAS platform a plus Excellent presentation and communication skills (written and verbal) and confidence speaking to large groups Past experience in mentorship roles either personally or professionally preferred Solid experience in Excel and MS Office and ability to use large data sets to build insights and strategy recommendations Salary Range: $80K -- $100K Minimum Qualification Account ManagementEstimated Salary: $20 to $28 per hour based on qualificationsShow full descriptionCollapse