Seasonal Engagement Assistant

As a Seasonal Engagement Assistant at The Trustees, your primary responsibilities include supporting the senior regional engagement manager in developing and executing regional programming across our North Shore properties. You'll assist with inputting programs into our systems, provide communication to ticketholders, and help with event setup. Additionally, you'll have the chance to create engaging social media content, which is key to marketing our events.

To become a Seasonal Engagement Assistant at The Trustees, you should have experience in coordinating events, excellent people skills, and a positive attitude. It's important to be adaptable, as your work will often require flexibility in hours, including nights and weekends. Proficiency in Microsoft Office and a strong attention to detail are also essential for managing administrative tasks effectively.

The Seasonal Engagement Assistant position at The Trustees is a limited-term role lasting from May to January, with an expectation of working around 24 hours per week. This schedule allows for some flexibility, but candidates should be prepared for a work schedule that includes nights and weekends to accommodate various events.

The Trustees is committed to building a diverse team and strongly encourages individuals from historically marginalized groups to apply for the Seasonal Engagement Assistant position, even if they do not meet every single requirement. Their focus on diversity, equity, and inclusion ensures that all employees can contribute to and reflect the communities they serve in Massachusetts.

As a Seasonal Engagement Assistant at The Trustees, you'll enjoy several benefits, including paid sick leave, free and discounted admission to over 50 nearby museums and cultural institutions, and discounts on event tickets and merchandise at Trustee properties. These perks make the role even more rewarding beyond the work itself!

When answering this question, focus on a specific event, your role in its planning, and the outcomes. Highlight your ability to work effectively with various stakeholders, manage logistics, and engage attendees. Use metrics if available, such as attendance numbers or participant feedback, to demonstrate success.

Share a relevant experience where you remained calm under pressure. Emphasize your problem-solving skills and ability to prioritize tasks. Discuss how you communicate with team members during stressful times to ensure smooth operations and customer satisfaction.

Discuss your knowledge of creating engaging content, using storytelling to convey the essence of events, and the importance of targeting the right audience. Mention any analytics tools you've used to measure the effectiveness of social media campaigns and adjust strategies accordingly.

Express your passion for conservation and community engagement. Talk about the mission and values of The Trustees and how they align with your personal goals. Highlight your eagerness to contribute to preserving and sharing Massachusetts' extraordinary places.

Describe your approach to clear and timely communication, including pre-visit details, updates, and reminders. Mention any specific tools or platforms you use for managing communications and emphasize the importance of providing excellent customer service.

Provide specific examples of how you've used Microsoft Office programs in your previous roles. Discuss your comfort level with applications like Word, Excel, and PowerPoint, and any relevant tasks you've accomplished using these tools, such as creating reports or managing event budgets.

Share ideas for creating an inclusive atmosphere, such as utilizing diverse marketing strategies or engaging with various community groups. Highlight your commitment to diversity and how you would actively seek to include people from all backgrounds and perspectives during the events.

Discuss specific organizational tools or methods you use, such as checklists, digital calendars, or project management software. Emphasize your ability to prioritize tasks and how you maintain an adaptable mindset to handle any unexpected challenges that arise.

Provide an example of a situation where you needed to adapt and learn new skills on the job. Explain the context, what steps you took to acquire the new skill, and how you successfully applied it to your role. This demonstrates your commitment to growth and adaptability.

Talk about various metrics you consider, such as attendee feedback, engagement levels, and social media reach. Explain your process for gathering data post-event and using it to inform future programming decisions, ensuring that continuous improvement is part of your strategy.