Senior Data Analyst - FS Product Analytics

As a Senior Data Analyst - FS Product Analytics at The Very Group, you will engage in deep data analysis to help inform and shape our financial service products. Your role will involve creating performance reports, presenting insights on credit performance, and making strategic recommendations to enhance customer offerings. You’ll basically be the compass guiding our credit offers!

To thrive as a Senior Data Analyst - FS Product Analytics at The Very Group, you should have strong analytical skills, proficiency in data analysis tools like Teradata and SQL, and an ability to present complex data clearly. Experience in retail or financial services and a degree in business or finance can also give you an edge. Being a great communicator and a team player is crucial, too!

The Very Group values its employees and offers a flexible, hybrid working model, generous holiday entitlement, learning access through Udemy, and a £1,000 flexible benefits allowance. You can also enjoy up to a 25% discount on Very.co.uk purchases and a matched pension plan, making it a great place to grow your career while enjoying excellent perks.

Your insights as a Senior Data Analyst - FS Product Analytics directly impact decision-making at The Very Group. Your periodic reports on the performance of financial service offers will inform strategic directions and help identify areas for improvement, ultimately making a tangible difference to retail performance and customer satisfaction.

At The Very Group, the work culture is inclusive, collaborative, and innovative. Employees are encouraged to share their ideas and work together across departments. The team values personal connections, and the leadership actively promotes an environment where everyone feels their contributions matter.

In the Senior Data Analyst - FS Product Analytics position at The Very Group, you will work on projects that involve developing new credit strategies, optimizing offers, and conducting detailed evaluations of existing products. You will engage in testing initiatives aimed at improving our understanding of customer needs and preferences.

The application process for the Senior Data Analyst - FS Product Analytics role at The Very Group typically includes a tailored two-stage interview format. Initially, candidates will have an informal video call to discuss their skills and experience, followed by a more formal interview that includes competency and technical questions.

When I approach data analysis for financial service products, I first ensure I clearly understand the objectives and metrics of success. I use tools like SQL to extract relevant data, and then employ analytical frameworks to identify trends and insights that can inform strategic decisions. Presenting my findings in a logical and engaging manner is key to influencer stakeholder actions.

Certainly! In my previous role, I led a project to evaluate the performance of a new credit offer. By analyzing customer engagement data and sales metrics, I identified crucial adjustments that needed to be made. After presenting these findings, we implemented changes that resulted in a 20% increase in customer uptake.

To ensure my reports are understandable to non-analytical team members, I focus on clarity and simplicity in my language, using visuals wherever possible. Additionally, I provide context by breaking down complex information into digestible segments and highlighting key takeaways that are relevant to their work.

I have extensive experience with both Teradata and SQL, as they are integral to my day-to-day tasks. I use SQL to query databases for specific data sets required for analysis. My familiarity with Teradata allows me to efficiently manage large data volumes and perform complex data manipulations.

I stay updated on industry trends by engaging with professional communities, reading industry publications, and participating in webinars and workshops. Being proactive about learning helps me identify emerging trends that could benefit our strategies at The Very Group.

In a previous role, I worked with a marketing team to develop a targeted campaign based on data insights I provided. By collaborating closely, we created a successful strategy that boosted customer engagement and significantly improved our credit offer’s uptake.

My process for identifying areas of improvement begins with thorough performance analysis using key metrics. I analyze customer feedback and competitive offerings and then present my findings to key stakeholders, recommending targeted actions that align with broader business goals.

In a fast-paced environment, prioritization is key. I assess the urgency and impact of tasks, communicating with stakeholders to understand their needs. Utilizing project management tools helps me keep track of deadlines and allows me to remain focused while ensuring alignment with team goals.

Customer feedback plays a crucial role in my analytical approach, as it provides qualitative insight that complements quantitative data. I consider feedback when analyzing product performance, aiming to align our offerings with customer expectations and preferences.

I see analytics as the backbone of informed decision-making at The Very Group. Through comprehensive analysis, we can uncover insights that lead to effective strategies, optimize our financial services offerings, and ultimately enhance the customer experience, which is fundamental in retaining and expanding our customer base.