Job details

Server - Mountain Modern Motel

About Us

The Yarrow Group is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors.

Our Values

We Engage and We Listen

We Care and We Own

We Provide and We Ensure

We Appreciate and We have Fun

JOB OVERVIEW

All employees that hold the “Server/Prep Staff” position, are responsible for ensuring excellent customer experiences at The Triple M. Excellent customer experience derives from accurately and efficiently taking food/beverage orders followed by successfully fulfilling them to a high standard of quality and presentation. We welcome each guest with friendly service to provide a comfortable atmosphere in the space of Triple M. We strive to go above and beyond for each customer’s experience in The Triple M Café & Lounge.

ESSENTIAL JOB FUNCTIONS

Arrive at scheduled start time in appropriate uniform and ready to work
Maintain a comprehensive knowledge of both food & beverage menus.
Complete all duties on the “Opening/Closing Checklist,” honestly initialing each task completed.
Complete tasks on the daily “To-Do”
Take guests’ food and beverage orders in a timely manner, assisting with any questions or special accommodation they may require.
Ensure that all orders are delivered to the guests promptly to our high standards of quality and presentation.
Utilize the Point-of-Sale system to manage checks and process payments.
Communicate to supervisors or management whenever an issue arises including but not limited to guest conflict, employee conflict, excessive intoxication, underage alcohol service, low or no availability of food or beverages, or any situation that involves support from management, poor employee performance, low food standards, hygiene issues, etc.
Complete any additional tasks as delegated by management or supervisors
Attending staff meetings as scheduled by management.

ESSENTIAL QUALIFICATIONS

Proper food safety and hygiene guidelines must be followed at all times. Including:

Wearing appropriate uniform, dating all food accurately, discarding waste or contaminated items, properly storing food, and cleaning thoroughly to ensure a sanitary space.

Interact with an inviting, kind manner to ensure a positive environment.
Providing guests of Triple M with outstanding food and beverages from our menus.
Be comfortable and accurate in processing payments via cash and card methods
Properly enter orders into POS system for successful sale with accurate printed ticket to the kitchen.
Accurately check ID’s for age verification for any alcohol sales
Any employee serving alcohol must be TIPS certified according to that state of Wyoming

Possess an elevated level of detail attentiveness and an ability to communicate effectively with a team and management
Be able to multi-task and complete tasks quickly and efficiently as directed
Be able to work both supervised and unsupervised
Be able to maintain and exceed cleanliness standards for all areas of The Triple M restaurant.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, feel, or finger; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to walk and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their direct report.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.