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Sr. Backend Engineer

About client

If you work at a company that uses Slack, chances are you’ve used a wide range of #help, #ask, or #support channels. These are places where you go to request help from your colleagues. Whether you need assistance resetting your password or finding the latest sales enablement content, these channels are critical for quickly getting the information you need so you can get back to doing what you love.

These channels are the modern help desk. They are the oil in the gears of the modern, chat-centric organization. **Behind the scenes, they need software that allows people to turn questions into trackable, assignable, and resolvable tickets. For those operating these help channels, robust performance metrics are also essential. Increasingly, they want AI to answer tickets for them and resolve their colleagues’ questions faster. This is that software platform.

The space we're targeting is typically referred to as ITSM, and it's enormous—$200 billion according to the CEO of ServiceNow, the industry leader. We have conviction that bringing AI, that actually works, to an aging and lackluster category of software is a huge opportunity. To tackle this market, we’ve partnered with some of the best investors in the business, including Khosla Ventures and Founders Co-op, along with a range of angel investors such as Guillermo Rauch (CEO of Vercel), GC (CCO of OpenAI), John Waldman (CEO of Homebase), and the founders of Zapier. Company was founded by Kevin Coleman (ex AWS/YC) and Taylor Halliday (ex Zapier/YC).

If you're passionate about creating outstanding software that delights users, using cutting-edge technology, and tackling ambitious challenges, we'd love to discuss opportunities at this company with you.

About the Role

We're looking for a passionate Sr. Back-end engineer with a strong background in building web applications and server development. You'll be developing our core platform and web app while utilizing technologies like Typescript, and Node.js. If you have 5+ years of experience and are excited about the problems we’re working to solve, we want to hear from you.

Responsibilities

🛠️ Full Stack Development: Architect, develop, and maintain robust web applications using Typescript on the front end, and Node.js on the backend.

🎨 UI/UX Implementation: Collaborate closely with our design lead to transform designs into engaging, responsive user interfaces using TailwindCSS and ShadCN UI components.

📦 Monorepo Management: Utilize TurboRepo to efficiently manage our codebase, ensuring scalability and maintainability across multiple projects.

🚀 Performance Optimization: Continuously monitor and enhance application performance, ensuring fast load times and a seamless user experience.

🔄 Integration & Collaboration: Work cross-functionally with the founders and your fellow engineers to ship the features our customers are asking for.

🛡️ Code Quality & Best Practices: Write clean, maintainable code and advocate for best practices in code standards, testing, and deployment processes.

💡 Innovation: Stay ahead of industry trends and contribute innovative ideas to improve our platform and technology stack.

About You

💻 Technical Proficiency: You have extensive experience with Typescript on the frontend, and Node.js on the backend.

🎨 Design Sensibility: You have an eye for detail and can implement pixel-perfect UIs that align with design specs.

🧰 Tooling Expert: You're proficient with modern development tools including TurboRepo for monorepo management and have experience with TailwindCSS/ShadCN for styling.

🧠 Problem Solver: You excel at diagnosing issues and devising efficient solutions in complex systems.

🤖 Automation Enthusiast: You believe in automating repetitive tasks to improve efficiency and consistency.

🤝 Team Player: You communicate effectively and enjoy collaborating with others to achieve shared goals.

📚 Lifelong Learner: You're passionate about staying current with emerging technologies and continuously improving your skill set.

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What You Should Know About Sr. Backend Engineer, ThirstySprout

Are you ready to take on an exciting challenge as a Sr. Backend Engineer with a dynamic tech company? This remote role is perfect for someone who is passionate about crafting top-notch software that makes a real difference in users' lives. At our company, where we are revolutionizing the ITSM space, your expertise in building web applications using Typescript and Node.js will be vital. You'll be working on our core platform and collaborating closely with our creative design lead to create engaging, responsive user interfaces. With over 5 years of experience under your belt, you’ll be responsible for maintaining a robust codebase and ensuring seamless performance across our applications. We harness cutting-edge technologies, and your proficiency with TurboRepo for monorepo management will help streamline our development process. You’ll be part of an innovative team that thrives on solving complex problems and enhancing application performance. Not only will you implement best coding practices, but you’ll have the opportunity to contribute innovative ideas that keep us ahead of industry trends. If you relish the excitement of a fast-paced environment, love tackling ambitious tech challenges, and wish to make your mark in a company that believes in the power of AI, we’re eager to hear from you. Join us in shaping the future of IT support and help create a software platform that transforms the way organizations operate!

Frequently Asked Questions (FAQs) for Sr. Backend Engineer Role at ThirstySprout
What are the key responsibilities of a Sr. Backend Engineer at this tech company?

As a Sr. Backend Engineer at our company, you'll be responsible for architecting, developing, and maintaining robust web applications using Typescript on the frontend and Node.js on the backend. You will collaborate closely with the design team to implement UI/UX designs and actively manage the codebase with TurboRepo for scalability. Performance optimization and ensuring best practices in coding will also be part of your duties. You'll be essential in collaborating cross-functionally to deliver features our customers need.

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What qualifications are required for the Sr. Backend Engineer position at this company?

To qualify for the Sr. Backend Engineer position, you should have at least 5 years of experience in backend development, with a strong command of Typescript and Node.js. Proficiency in modern development tools like TurboRepo and frameworks like TailwindCSS or ShadCN is essential. A design sensibility with attention to detail and a passion for problem-solving will set you apart as a candidate who can thrive in our innovative environment.

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What kind of development tools do Sr. Backend Engineers use at this company?

Our Sr. Backend Engineers utilize several modern development tools to streamline their workflow. Key tools include Typescript for frontend development and Node.js for backend architecture. Additionally, TurboRepo is used for efficient monorepo management, while TailwindCSS and ShadCN are employed for UI styling, allowing us to build stunning, responsive applications.

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How does this company encourage collaboration among its team members?

Collaboration is a cornerstone of our company culture. As a Sr. Backend Engineer, you will work cross-functionally with fellow engineers and the company's founders to roll out new features based on customer feedback. Our environment promotes open communication and teamwork, ensuring that everyone’s input is valued and contributes to our shared success.

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What opportunities for growth does the Sr. Backend Engineer role offer at this company?

Joining as a Sr. Backend Engineer opens numerous avenues for professional development. You will be encouraged to stay abreast of emerging technologies, contribute innovative ideas, and participate in ongoing learning initiatives. Our company embraces a culture of continuous improvement, where you can develop your skills while significantly impacting how we enhance our platform and technology stack.

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Common Interview Questions for Sr. Backend Engineer
Can you explain how you approach backend development with Node.js?

When discussing backend development with Node.js, focus on your experience in building scalable applications. Share specific projects where you've implemented APIs, database management, and real-time data processing. Highlight your methods for ensuring code quality, performance optimization, and how you troubleshoot issues during development.

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How do you ensure code quality and best practices while working on a project?

To ensure code quality, I adopt several best practices, including writing clean and maintainable code, conducting code reviews, and utilizing automated testing frameworks. I also advocate for following a consistent style guide and regularly refactoring to improve code readability and performance.

Join Rise to see the full answer
What is your experience with UI/UX implementation while developing applications?

Discuss how collaboration with designers is crucial in your process. Explain how you bring design specifications to life by utilizing CSS frameworks like TailwindCSS and ensuring responsive design principles are followed. Provide examples where you turned abstract concepts into tangible, user-friendly interfaces.

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Can you describe a challenging problem you faced in your previous projects and how you solved it?

Describe a specific challenge, such as scaling issues or performance bottlenecks. Detail the steps you took to analyze the problem, the tools you used for troubleshooting, and how you arrived at a solution. Emphasize the impact of your resolution on the project's success.

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How do you keep up with the latest technology trends relevant to backend engineering?

Elaborate on your commitment to continuous learning. Mention resources such as online courses, tech blogs, and attending conferences or meetups to stay updated. Share specific technologies or frameworks you're excited about and how you've integrated new trends into your work.

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What is your experience with monorepo management using TurboRepo?

Explain your familiarity with TurboRepo, including how it helps with codebase management and streamlining workflows. Describe specific instances where you've utilized TurboRepo in previous projects to enhance collaboration and project organization.

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How do you approach performance optimization in web applications?

Discuss various strategies such as code splitting, caching, and minimizing payload sizes. Give examples from your experience whereby you analyzed performance metrics to identify areas for improvement and monitored the application's load times, resulting in enhanced user experiences.

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Describe your experience working in a remote team environment.

Share your insights on remote work dynamics, communication tools like Slack for coordination, and how you ensure productivity and collaboration, even from a distance. Highlight any experience you have had leading or mentoring team members in a remote setting.

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What motivates you to work on backend development?

Share your passion for problem-solving and creating impactful software. Discuss how backend development allows you to work behind the scenes to ensure applications run smoothly and efficiently, ultimately enhancing user experience.

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What steps do you take to diagnose and resolve issues in complex systems?

Outline your systematic approach to diagnosing issues, including analyzing logs, debugging, and the use of performance monitoring tools. Emphasize the importance of understanding the entire system architecture and how collaboration with team members can facilitate quicker resolutions.

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Our goal at ThirstySprout is to help entrepreneurs build useful and enduring technology products to keep pushing innovation forward. We are the go-to choice for high-growth startups looking to hire top engineering teams to help them scale their te...

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Full-time, remote
DATE POSTED
January 9, 2025

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