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Technology Support Intern

Internship Opportunity: Technology Support Intern

Location: Indianapolis, IN

 

Thompson Thrift is seeking a motivated and tech-savvy intern for the Summer 2025 internship program. This role will provide hands-on experience in IT support, assisting our team in maintaining efficient operations within our Information Technology environment.

 

What You'll Do:

As a Technology Support Intern, you will provide in-house and remote help desk assistance to staff, supporting their daily technological needs:

  • Assist with technical support for incoming queries related to computer systems, software, and hardware.
  • Help set up and manage devices across various platforms (Windows, iOS, MacOS, Android).
  • Participate in maintaining the daily performance of computer systems.
  • Support the installation and setup of network peripheral devices such as printers and scanners.
  • Help develop user process documentation for hardware and software.
  • Aid in identifying and resolving basic technical problems with Local Area Networks (LAN) and Wide Area Networks (WAN).
  • Collect feedback from team members about their computer usage and issues.
  • Assist in maintaining an accurate inventory of company-owned computers, equipment, and software.
  • Assist in computer and equipment setup.
  • Support the daily management of the Help Desk ticketing system.
  • Other duties, as assigned.

 

What You Bring:

  • Pursuing a Bachelor’s degree in Computer Science or a related field.
  • Familiarity with IT concepts through coursework, certifications, or relevant experience.
  • Basic understanding of hardware, software, and networking principles.
  • Comfortable with Microsoft 365 applications; knowledge of MacOS and iOS is a plus.
  • Strong problem-solving skills and the ability to manage time effectively.
  • Excellent verbal and written communication skills.
  • Willingness to learn and adapt in a fast-paced environment.

 

About the Program: 

Our full-time, 12-week internship program runs from May to August and is designed to offer you hands-on experience, meaningful connections, and significant growth opportunities:

  • Executive Engagement:
    • Meet and Greet with our CEOs and Owners, John Thompson & Paul Thrift.
    • Intentional exposure to Executives, Business Unit Leaders, and Senior Leadership.
  • Professional Development:
    • Peer Panel Discussions with recent college graduates to gain insights on transitioning to full-time roles.
    • Networking Opportunities with former interns who have successfully transitioned into full-time positions.
    • Mock Presentations to enhance your public speaking and presentation skills.
    • Final Presentation opportunity to showcase your work to fellow interns, executives, teams, and owners.
  • Hands-On Experience:
    • Site Visit to a multifamily residential property to see projects in action.
    • Participation in the TT Intern Serve event, collaborating with a local partner to positively impact our community.
    • Cross-departmental meetings to understand the various facets of Thompson Thrift’s operations.

 

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CEO of Thompson Thrift
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John Thompson and Paul Thrift
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To positively impact our team members and the communities we serve.

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Internship, hybrid
DATE POSTED
November 5, 2024

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