Systems Administrator

We are Thrasio - Builders Welcome! 

At Thrasio, we’re reimagining how to make the world’s most-loved products accessible to everyone. We work with successful sellers, using a deep understanding of rankings, ratings, and reviews – plus supply chain and marketing smarts – to transform the art and science of commerce. We estimate that 1 in 6 households has purchased a Thrasio product! And our goal is for all of those households to be truly delighted by their purchase.  

What Makes Us Unique

At Thrasio, we’re in building mode: block by block we’re working together to construct a great company. What does that look like? Everyone is a leader - we lean into opportunities, not titles. We expect everyone to behave and act like a leader.  Our Leadership Principles inform the ways we work together to ensure the brands, products and services we offer truly delight our customers. Everyone is a builder - whether it’s gaining marketable new skills through project sprints outside of your own function, or standing up more efficient ways of work - we’re doing it from the ground up. Everyone belongs- a sense of belonging brings us all together. We operate as One Team.   

The Role

As a Systems Administrator, you will work across a variety of departments and teams regarding software applications and internal systems/tools that are vital to the success of the organization. You have strong technical acumen and attentively listen to teams to further understand their challenges and desired outcomes and work products. You fully understand what is involved to complete an IT project and/or new implementation.

• Provide remote and in-person support to resolve IT issues.
• Manage and support Windows and MacOS Operating Systems.
• Perform analysis, diagnosis, and resolution of desktop hardware/software.
• Ensure smooth deployment of new applications and integrations.
• Updating technical documentation.
• Provide any IT-related facility and office support as necessary.

• Associate or Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.
• 3+ years of hands-on experience working in IT Support, Helpdesk, or equivalent roles.
• Knowledge of IT Systems including, but not limited to, OKTA, JAMF, Intune, Atlassian, GSuite, and Dropbox.
• Excellent problem-solving skills.
• Experience providing remote support for a mid-size organization.
• Excellent verbal and written communication skills in English and Chinese.

Our Commitments:

Thrasio values diversity, equity, and inclusion and is proud to be an equal opportunity employer. We welcome individuals from all backgrounds and consider all qualified applicants without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, national origin, disability, protected veteran status and any other category protected by applicable law. We strive to create an environment where everyone can thrive. We encourage applicants who meet the minimum criteria to apply, as we believe in the power of diverse perspectives and challenging assumptions.