Senior User Experience Copywriter

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices. Every day, we help our 1.4M+ Members find better products, support better brands, and build a better world in the process. We are a profitable, half-billion-dollar revenue business proving that mission-focused companies can succeed. We are also a Certified B Corporation, recently became a Public Benefit Corporation, and are a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

The Senior User Experience Writer will play a critical role in shaping the user experience and overall customer journey on our e-commerce platform. This position will require creating clear, concise, and compelling content that helps users navigate our platform seamlessly while driving conversions and Average-Order-Value. You will collaborate closely with our User Experience, Growth Marketing, and Product teams to craft engaging content across our user-facing touchpoints. This position requires a deep understanding of user behavior, persuasive writing skills, and a keen eye for detail.

• Create concise and user-friendly copy that guides users through the digital experience, ensuring clear messaging, intuitive navigation, and effective calls-to-action that drive acquisitions, conversion/Add-to-Cart, and basket size/Average-Order-Value
• Work closely with cross-functional teams to create copy that aligns with the brand voice, acquisitional objectives, and a seamless user experience
• Collaborate with UX designers, product teams, and engineers to integrate copy into visual design
• Conduct user research to understand our users’ needs, challenges, and language preferences. Test and iterate on content based on performance data and user feedback
• Familiarity with SEO best practices: Incorporate relevant keywords and SEO techniques into copy when possible to enhance organic search visibility
• Contribute to and maintain our content style guide to ensure accuracy, clarity, and adherence to brand voice, accessibility, and style guidelines
• Stay abreast of industry trends, emerging technologies, and UX best practices to enhance skills and contribute to innovation within the field continuously
• Contribute to regular design critiques and product strategy sessions

• 4+ years of experience as a copywriter, focusing on UX and e-commerce strategies. A portfolio showcasing your work is required
• Exceptional command of written English, with a persuasive and engaging writing style. Ability to adapt writing tone and style to suit different target audiences while maintaining brand voice consistency.
• Deep knowledge of user experience principles and ability to translate complex concepts into clear and concise copy
• Familiarity with SEO best practices and the ability to integrate relevant keywords seamlessly into copy without compromising readability
• Proficiency in using market research, competitor analysis, and user behavior research to inform content strategy
• A meticulous eye for detail, including grammar, spelling, punctuation, and adherence to brand guidelines
• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams, receiving and providing constructive feedback
• Excellent organizational and multitasking skills to meet tight deadlines and manage multiple projects simultaneously
• Ability to think creatively and generate innovative ideas to solve UX and copywriting challenges
• Eagerness to stay updated with the latest trends, technologies, and industry best practices in UX, copywriting, and digital marketing
• Familiar with Figma or similar design and prototyping tools
• A passion for healthy living and our brand mission

• We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

• Compensation Description - The base salary range for this position is $40-55/hr.
• Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.

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