Practice Manager - job 1 of 2

Veterinary Practice Manager-Thrive Pet Healthcare Elmhurst

Elmhurst, IL

Full-time

We are seeking a dynamic and motivated Veterinary Practice Manager to join our team!

Established in 2022, we are dedicated to serving our community with excellence! We are looking for a Practice Manager to ensure an excellent operational experience for hospital team members and clients. Partner closely and consistently with the regional director and champion hospital culture and success.

The Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies and problem-solving to improve client service and employee engagement. Typically, the PM is the “Integrator” on the hospital’s accountability chart and participates in the Pathway Planning leadership meetings. The manager exercises sound judgment, and the willingness and capability to make decisions.

PM oversees the business activities of the hospital, including hiring and training hospital staff; working with Pathway finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software, and implementing safety and security procedures.

Responsibilities:

Communicates the practice’s values and mission to the team. Motivates staff and helps build and maintain morale.
Upholds core values and standards.
Holds regular staff meetings, including a component of mandatory training on standards of service and standards of care.
Promotes a cooperative working environment among staff members; understands the value of teamwork.
Is enthusiastically willing to perform as necessary to help the hospital function as a unit.
Promotes continuous quality improvement (CQI) to ensure the practice’s success and achieve the vision.

Requirements:

Ability to analyze various sources of data in order to establish priorities and initiate operational programs
Sound personal judgment in decision-making
Capable of leading, managing, and coaching staff at all levels
Demonstrated competence in all aspects of staff management, including hiring and firing
Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
Excellent interpersonal communication skills;
A commitment to outstanding client service.
Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement
Solid math and Excel/spreadsheet skills.
Certified Veterinary Practice Manager designation or equivalent work experience
Three years of supervisory experience.
Preferred: Bachelor’s degree in business or related field.
Preferred: three years or more of managing a veterinary practice.
Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
Availability to occasionally work uncommon hours and overtime, and to be subject to recall for business emergencies.

We offer an amazing benefits package that includes health, vision, dental, life, 401k, paid time off as well as pet benefits!

Apply today! We look forward to hearing from you!

Thrive Pet Healthcare Glassdoor Company Review

3.4

Thrive Pet Healthcare DE&I Review

3.3

CEO of Thrive Pet Healthcare

Tad Stahel

Approve of CEO

By Thrive Pet Healthcare

We aim to revolutionize veterinary care for pets and the people who love them through the world’s most trusted, innovative, and connected pet healthcare network.

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FUNDING

Private

DEPARTMENTS

Operations

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Pet Care & Veterinary

TEAM SIZE