Technical Project Manager

Tickets.com, an MLB company, delivers innovative, cutting-edge technologies to enable frictionless and unforgettable fan experiences in venues across the globe. Together with MLB, Tickets.com is changing the landscape of the live sports and entertainment industry, delivering new digital venue and ticketing experiences to millions of fans. Our Technology team builds platforms and products that provide a new smart ticketing solution and venue experience. Using cutting-edge technology, our platform and applications are consumed by fans, stadiums, and MLB teams.

We are assembling a world-class team to build on these experiences and to scale platforms and products that anticipate emerging opportunities, including dynamic pricing and offers and digital, contactless ticketing. Our mission is to provide premium, innovative live experiences for our clients and their patrons.

Tickets.com is looking for a Technical Project Manager passionate about building engaging products for our fans. 

The Opportunity: The Technical Project Manager will work in an agile setting with world-class product owners, designers, researchers, and engineers to bring our incredible experiences to market.

Essential Job Functions: 

• Assess team(s) maturity and coach them to deepen their Agile development practices, focusing on technical excellence, predictable delivery, quality, and fan delight.
• Effectively execute software development iterations throughout the life of your assigned teams by managing activities, sequence, dependencies, work effort, duration, and associated resource requirements.
• Ensure smooth operation of development processes and properly timed
• Work with other TPMs to ensure external project dependencies are properly
• Partner with product, design, and engineering teams to ensure that the team is aligned with the program- and enterprise-level strategic priorities.
• Manage project communications, ensuring effective exchange of project information and deliverables to internal and external stakeholders.
• Identify, analyze, and communicate risks up, down, and across the organizational structure in an effective and professional manner.
• Deal effectively with ambiguous and unstructured problems and

Requirements: 

• Experience with Agile software development
• Experience coordinating iterative, incremental delivery of technical projects in an agile environment with multiple scrum teams.
• Effectively communicates with both technical and non-technical
• Passionate about continually improving
• Passionate about making teams as successful as
• Strong understanding of how to use productivity tools for the benefit of a self-empowered
• Certified Scrum Master (CSM) or
• Hands-on, day-to-day experience with leading development teams through agile transformations. 

 Key Traits: 

• Certified Scrum Master (CSM) 
• Hands-on, day-to-day experience with leading development teams through agile

Salary Range is $110-135K

We offer an Outstanding Benefits Package that includes:

• Medical
• Dental
• Vision
• STD & LTD
• 401K Retirement Plan
• Basic Life & AD&D
• Supplemental Life Insurance
• Paid Time Off (PTO, STO, Holidays including Year-End Holiday Break)
• HSA & FSA
• Legal Plan
• Pet Insurance
• Tuition Reimbursement
• Flexible Hybrid Work Environment
• MLB Tickets

Tickets.com is an Equal Opportunity Employer. Please click here to view our CCPA.