Director of Strategy & Operations, Care Transformation

The Role

We are looking for a Director of Strategy & Operations, Care Transformation to join our growing Care Transformation Team. This person will be responsible for executing work related to strategic analysis, evaluation and program development with the goal of strengthening the outcomes for our new and existing clients, and thereby our provider and member populations. 

This work requires extensive experience with financial analysis, data-informed decision making, strategic planning, and exceptionally clear written and oral reporting and dissemination. Finally, this work requires an understanding and appreciation for issues of equity and the disparities that exist for students. This role has an important opportunity to further leverage our existing expertise and expand it to different areas or clients.

• Take lead on initiatives assigned by the VP of Care Transformation, including, but not limited to: strategic evaluation, project leadership, management, and implementation / developing overall project approach.
• Conducting program, system, and market assessment activities as lead of project or as member of project team.
• Lead project teams of various sizes through providing overall vision, delegating tasks, and overseeing quality and timeliness of all deliverables. Moving projects quickly in a dynamic start-up environment is key to this role’s success.
• In partnership with the VP of Care Transformation and other key company stakeholders, conduct strategic planning for the care pillar, including facilitating feedback groups of various types of stakeholders and sizes.
• Develop well-founded recommendations evidenced by data, financial models and strong business cases
• Disseminate findings through written reports, presentations, and other dissemination modalities.
• Work with the communications team to disseminate knowledge and experience from projects and to market to clients. Also quickly leverage market knowledge and data to inform strategic decision making. 
• Provide expert knowledge of all operational and clinical facets of the healthcare delivery system and population health. 
• Create and execute on large scale clinical strategies around provider and member engagement models as it relates to launching clinical programs and initiatives.
• Develop and execute large scale operational models and strategy for provider engagement and population health.

• Master's Degree in Business Administration, Health Administration, Public Health, Public Administration or related discipline from an accredited college or university. Preferred
• 3+ years to 5 years of management consulting experience, OR two (2) years managing complex corporate-wide major programs/initiatives for large organizations. Preferred
• Proven track record conducting projects across varied settings independently as well as with small and large project teams.
• Excellent written and oral communication skills and ability to communicate with diverse lay and professional audiences.
•  Experience in value-based care.
• Experience building an outcomes oriented / innovative culture among the Care Team and Providers 
• Experience in healthcare project management, program management, or project delivery with at least 3 years in management / leadership position.
• Ability to bring actionable, clear steps to complex problems.
• An appetite for innovation and high impact on students.

• Paid Company Holidays + No work on your birthday!
• Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
• Variable bonus eligibility on a quarterly basis
• Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance 
• Company-paid group Life Insurance + Company-paid Short Term Disability
• Concierge benefit support services
• 401(k) with employer match 
• Free access to TimelyCare virtual medical and mental health support 
• Mission-Driven Purpose with a Supportive Team Culture

The salary range for this opportunity is $155,000 – $160,000 per year, depending on education and experience. This is the base pay, and you will be eligible for a discretionary bonus in addition to the base pay.