ERP Technical Specialist - Digital Operations (PLEX)

The ERP Technical Specialist at TRAM Technologies is tasked with developing and implementing standard finance, purchase, and sales models. Key responsibilities include establishing processes, validating and testing ERP applications, and providing user training and support. Additionally, the specialist collaborates with internal teams to assess workflow gaps and standardize processes across the organization.

Candidates for the ERP Technical Specialist position at TRAM Technologies should have a Bachelor's degree along with related ERP experience. A comprehensive understanding of ERP systems and working knowledge of finance principles are essential. Experience with PLEX ERP is a plus, making it beneficial for candidates to have a familiarity with automotive manufacturing processes.

The ERP Technical Specialist contributes to TRAM Technologies by optimizing workflows and enhancing collaboration across departments like Finance, Sales, and Purchasing. They help increase organizational efficiency by ensuring that the PLEX ERP systems are applied effectively, conducting training for team members, and facilitating smoother internal operations.

The ERP Technical Specialist will be involved in co-developing and deploying a PLEX training curriculum for both new and existing internal teams. This includes establishing standards and best practices, ensuring that employees can effectively navigate ERP interactions, leading to better deployment and use of the system.

Yes, as an ERP Technical Specialist, occasional travel to various TRAM Technologies facilities, including locations in the US, Canada, and Mexico, may be required. This travel aims to assist with module rollouts, training, and support activities, enabling direct engagement with staff across different sites.

When answering this question, describe your previous roles involving ERP systems, emphasizing specific modules you've worked with and your understanding of finance principles. Mention any relevant experiences with PLEX or similar systems, and highlight your problem-solving skills and ability to lead process improvements.

In your response, detail systematic approaches such as documenting current processes, conducting stakeholder interviews, and analyzing system performance. Emphasize your skills in collaborative problem-solving and highlight past examples of successful gap identification and resolution.

Discuss your organizational skills and methods for prioritizing tasks based on urgency and impact on the business. You might mention tools you use for tracking issues and how you ensure timely resolution, while also maintaining good communication with users.

Explain your testing methodology, including the critical steps of requirement gathering, developing test cases, and executing thorough testing. Illustrate the importance of documentation and collaboration with team members to ensure successful module rollouts.

Share a specific example, detailing how you prepared for training, tailored the content to the audience, and addressed different learning styles. Highlight the feedback received and any measurable success following the training, such as improved user satisfaction or system adoption.

Highlight your communication style and methods, such as regular status updates, collaborative platforms, and team meetings. Emphasize the importance of feedback and adjusting your communication to meet the needs of various stakeholders, both within and outside the organization.

Discuss your systematic approach to documentation, which includes understanding business needs, using clear and concise language, and ensuring that documentation is accessible to users. Share examples of past documentation projects and their importance in fostering best practices.

In answering this question, describe how the Bill of Materials (BOM) serves as a foundational document in the manufacturing process, detailing the raw materials and components required for production. Illustrate your understanding of its relevance in ERP systems and how you have worked with BOMs in previous roles.

Articulate your enthusiasm for the role by connecting it with your background and career goals. Discuss your interest in the automotive industry, your appreciation for TRAM Technologies' innovative approach, and how this position aligns with your skills and aspirations.

Share detailed examples of your training methodologies, how you engaged users, and any feedback mechanisms you established to enhance training effectiveness. Highlight the importance of ongoing support and how it contributes to user satisfaction and system effectiveness.