ERP Technical Specialist - Digital Operations (PLEX)

As an ERP Technical Specialist at TRAM Technologies, you'll be responsible for developing and implementing finance models, assisting with establishing processes, and supplying user training. Your tasks will include documenting current processes, examining any misalignments, and optimizing workflows across various departments. You'll also liaise with subject matter experts to ensure ongoing support for our ERP systems.

To qualify for the ERP Technical Specialist position at TRAM Technologies, candidates should possess a Bachelor's degree along with relevant ERP experience. A comprehensive understanding of ERP systems, working knowledge of finance principles, and familiarity with Bill of Materials in an automotive manufacturing environment are also crucial for success.

The ERP Technical Specialist plays a key role in enhancing TRAM Technologies' operations by streamlining finance, sales, and purchasing processes, ensuring efficient workflows across teams. By documenting processes and training staff on PLEX functionalities, you help build a capable workforce that can adapt to the evolving demands of the automotive industry.

While PLEX ERP experience is a plus for the ERP Technical Specialist role at TRAM Technologies, it is not a strict requirement. However, having a good understanding of ERP systems and a willingness to learn about PLEX will significantly aid in your success in this position.

As an ERP Technical Specialist at TRAM Technologies, occasional travel to facilities in Jackson, Battle Creek, Tecumseh, and Monterey will be required. This travel will be necessary for assisting with deployments, module rollouts, and providing training and support activities as part of the job.

When answering this question, share specific examples of ERP systems you have worked with, particularly any relevant projects you have led or contributed to. Focus on how you implemented processes, troubleshot issues, and provided training, showcasing your depth of understanding and problem-solving skills.

Discuss your strategies for maintaining clear and concise documentation. Share examples of how you have identified process gaps and implemented improvements, emphasizing your attention to detail and ability to collaborate with team members to streamline operations.

Outline your training methodology, which could include hands-on workshops, visual aids, and continuous support. Emphasize your belief in tailoring the training to meet the needs of different learning styles and ensuring all employees feel confident in using the system.

Provide a specific example where your analytical skills helped pinpoint a process flaw. Explain the steps you took to address the issue, which may include collaboration with various stakeholders and the eventual outcome that benefited the organization.

Discuss tools and techniques specific to ERP troubleshooting, such as data analysis methods, user feedback, or system testing protocols. Highlight your logical approach to problem-solving and any particular tools or software that you prefer.

Explain your approach to prioritization, such as using project management tools or techniques like the Eisenhower box. Discuss how you assess urgency and importance and how you communicate with team members to keep everyone aligned.

Provide a past example showcasing your collaboration with IT teams. Focus on the project goal, your specific contributions, and how effective communication helped bridge any gaps between functionalities of the ERP system and technical support.

Discuss your familiarity with standard finance processes such as accounts payable, accounts receivable, and reporting. Highlight your experience in applying these processes within an ERP framework, emphasizing real-world examples of how these models enhance operational efficiency.

Share your commitment to professional development, mentioning specific resources such as webinars, industry publications, relevant courses, or professional networks. This showcases your dedication to staying informed in the fast-evolving tech landscape.

To answer this question, express your enthusiasm for TRAM Technologies, mentioning specific aspects such as the company culture, innovative projects, or alignment with your career goals. Demonstrate your knowledge of the company's mission and how you see yourself contributing to its success.