HVAC Install Lead - Richmond, VA

As an HVAC Install Lead at Total Comfort, your main responsibilities will include disassembling and removing old systems, as well as installing, starting up, and troubleshooting new HVAC systems in residential environments. You will lead an installation team, ensuring that every job meets company standards and local inspection codes. Your commitment to exceptional customer service and efficient work practices will shine through daily.

To qualify for the HVAC Install Lead position at Total Comfort, candidates must have at least 2 years of residential HVAC installation experience and a valid EPA certification. You should also be comfortable working in a lead role with an assigned helper and have a solid understanding of local inspection codes. Strong communication skills and a commitment to customer service are essential.

Total Comfort offers an industry-leading benefits package for HVAC Install Lead employees, including health insurance options starting at just $5 per week, a 401(k) with a company match, paid time off, and comprehensive training opportunities. You'll also receive a fully stocked company vehicle, professional uniforms, and access to various discount programs with partnered accounts.

Yes, previous experience is essential for the HVAC Install Lead role at Total Comfort. Candidates should have a minimum of 2 years of residential HVAC installation experience and be capable of leading less experienced team members. This ensures that all installations are carried out efficiently and to the highest standards.

Candidates interviewing for the HVAC Install Lead position at Total Comfort can expect a discussion focused on their hands-on experience in HVAC installation, problem-solving skills, and ability to lead a team. There may also be questions about understanding local codes and providing exceptional customer service. Preparation for these topics will help you showcase your fit for the role.

In answering this question, be sure to highlight specific projects you've completed, types of systems you've worked with, and any challenges you've overcome during installations. Providing clear examples demonstrates your technical expertise and ability to lead a team.

To answer this question effectively, discuss your familiarity with local codes and regulations. Mention how you stay updated on any changes, and share your process for double-checking installations to ensure compliance, which reinforces your attention to detail.

When addressing difficult customer situations, outline your approach of active listening, empathy, and clear communication. Give an example of a past experience where you successfully resolved a customer concern to show your problem-solving abilities.

Safety should always come first. Explain your adherence to safety protocols and personal protective equipment usage. Share examples of how you lead by example, ensuring your team follows safety guidelines to create a safe work environment.

Discuss your approach to leadership, emphasizing collaboration and open communication. Explain how you encourage team contributions while providing guidance, which cultivates a positive and productive environment for installations.

Share your time management strategies and how you keep your composure under pressure. Provide an example of how you successfully met a deadline without compromising quality, underscoring your ability to work efficiently.

In response, highlight your relevant certifications such as EPA certification and any specialized training you've undergone. Mention any ongoing education or workshops to show your commitment to staying updated in your field.

This is your chance to shine. Detail a specific installation, the challenges it presented, and how you overcame them. Emphasize your problem-solving skills and technical expertise.

Focus on your collaboration skills, emphasizing the importance of communication and support within your team. Share examples of how you delegate tasks efficiently and ensure the entire team is aligned on goals.

Express your genuine interest in Total Comfort’s mission, values, and its reputation in the HVAC industry. Discuss how the company’s commitment to employee growth aligns with your professional goals and how you see yourself contributing to the team.