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Business Intelligence Analyst

The Business Intelligence Analyst is responsible for developing interactive visualizations and dashboards that provide actionable insights. As the Business Intelligence Analyst, you will work with cross-functional teams and leadership to identify requirements and produce visualizations. Primary responsibilities include ensuring quality data structures for the analysis of data, use of proper statistical analyses, and implementing visualization best practices in creating automated report views through Tableau.

The ideal candidate must also be able to guide and educate the business user with the goal of making sure the best solution is created. You must be willing to work in a highly collaborative environment, while managing multiple competing priorities and assignments. The candidate must have a strong technical background and be current on modern BI and reporting technologies.

Your Day-to-Day

  • Collaborate and educate with departments across the organization to aid in the development of their standard reports, shared dashboards, and ad-hoc analytical queries
  • Analyze currently available and potential future data sources for the business to align with the reporting and analytic data needs of the organization
  • Build and rollout reports and dashboards that provide the organization with self-serve access to solve and streamline their day-to-day data analytical needs
  • Document and maintain accessible data dictionaries, business definitions, and data specifications that enable the organization to fully interpret the data sources available
  • Research and define processes and solutions to perform integrity manipulations to our data including data cleansing, deduplication, and application of business rules so that it is ready for consumption and analysis by the organization
  • Contribute to the development of reporting solutions for various TouchBistro products and services

All About You

  • You have 3+ years data analytics experience
  • You have a Bachelor Degree in Mathematics, Statistics, or a related field required
  • You have experience working with BI and data visualization tools such as Tableau, PowerBI, and Looker
  • You have excellent written and verbal communication skills with the ability to effectively communicate technical concepts and ideas to all levels of employees and management
  • You have experience with SQL-based technologies such as Microsoft SQL Server, Postgres, Oracle , Snowflake or Redshift
  • You have knowledge of Agile delivery methodologies 
  • You have experience working in with a full data warehouse infrastructure a plus
  • You have experience working in a SaaS-based software company a plus
  • You have working knowledge of various ETL development tools such as SSIS, Informatica, AWS Glue and AWS Data Pipeline a plus
  • You have some familiarity with development using a modern programming language such as Python, JavaScript, Java, and/or C# a plus

What We Offer

At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful. 

The Perks:

  • Unlimited vacation
  • Health, dental, and vision benefits
  • Flexible health and wellness plan
  • Parental leave & top up
  • Employee Assistance Program
  • Career progression & professional development
  • Linkedin Learning membership
  • Volunteer program
  • Monthly lunches
  • Flexible work-from-home policy
  • Beautiful, brand new office space in the heart of downtown Toronto (our HQ)

About TouchBistro

TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.

TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

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CEO of TouchBistro
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Samir Zabaneh
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TouchBistro is the iPad point of sale (POS) solution designed specifically for the restaurant industry. TouchBistro improves staff and operational efficiencies, lowers costs, and provides a customer experience like no other! As the #1 grossing fo...

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DATE POSTED
March 2, 2024

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