Training Manager, Editorial Learning Essentials

At Wiley, we welcome you for who you are, the background you bring, and embrace individuals who get excited about learning whether online or by book. Learning is for everyone, and so is our workplace. Bring your experiences, your perspectives, and your passion. It’s in our differences that we empower the way the world learns.

The Training Manager within the Editorial Learning Essentials team brings clear, concise information to end users via various mediums (Learning Management Systems, webinars, in-person). They are highly skilled at content delivery and know their audiences intimately. They know that end users learn in a variety of ways, and they employ different techniques through their training to meet different learning styles.

The Training Manager is responsible for building and deploying annual training plans across Publishing Solutions & Performance. They are at the table when new platform features, products, and services need train-the-trainer or end user instruction. They partner with our Editorial Vendor Management team to assist with our vendor partner training and accreditation program and play a key role in ensuring our editors and editorial office administrators are trained on best practices, new ways of working, and relevant platform features or products.

How you will make an impact:

Train and educate editors, reviewers, and admins on peer review process

• Manage admin-based training/accreditation and expectation management

• Facilitate editor onboarding, setting up on system, training as needed

• Arrange editor system/workflow training as needed (e.g., at onboarding or as a result of new system feature/functionality)

• Carry out peer review system and workflow training for editor/admin

• Carry out targeted editor/admin training on specific detailed issues

• Employ tactics and techniques to drive efficient and consistent use of training materials by end users, with a focus on promoting standardised approaches instead of custom options

Support and train end-users or intermediary trainers

• Update user-facing instructional documentation

• Run training for users (or trainers, for the train-the-trainer model)

Professional Development

• Proactively promote the training programs and supporting technology, keep abreast of new features, and current thinking. This includes (but not exclusively):

  • Working closely with our learning technology providers to understand and test new features

  • Attending relevant webinars and forums

  • Developing relationships and sharing information with other learning technologists working in Wiley.
    

We are looking for people who:

• Have 3-5 years relevant or transferable experience

• Have proven experience in designing and deploying training events and training programs

• Have the ability to present complex information to a variety of audiences

• Have strong presentation skills

• Have knowledge of instructional design theory and learning principles

• Have knowledge and experience with Learning Management Systems (LMS)

• Are familiar with traditional and modern training methods, tools and techniques

• Have the ability to work with different personalities and difficult issues

• Can foster a connection with multiple audiences

• Are able to interpret materials without intricate expert knowledge

• Have high level of communication skills

• Are extremely organized and detail oriented
  

About Wiley:

We are in one of the most dynamic periods in our history as technology, globalism and economic diversity create far-reaching changes in the world. As a learning business, Wiley makes meaningful contributions to research discovery and lifelong learning by helping organizations achieve their goals and people achieve success from education through their career. We may have been founded over two centuries ago, but our secret to success remains the same: change with the times and adapt to meet the ever-evolving needs of our customers. The company’s headquarters are located in Hoboken, New Jersey, with operations in the U.S., Europe, Asia, Australia, and Canada.

Wiley is an equal opportunity/affirmative action employer. We evaluate qualified applicants and treat all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or based on any individual’s status in any group or class protected by applicable federal, state or local laws.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The target base pay range for this position is $67,900 to $97,366. This range represents Wiley’s good faith and reasonable estimate of the base pay for this role at the time of posting. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

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