Job details

Radio Dispatcher

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicles and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

Now Hiring for Radio Dispatcher!

We are looking for a highly motivated and experienced Radio Dispatcher to join our team. The ideal candidate will have a passion for public safety and a commitment to providing excellent customer service.

Why Work for Us?

· _{Competitive Salary at $21.69 an hr.}

· Great benefits including health, vision, dental insurance, and 401K

· Life insurance, Disability insurance, and Paid Holidays

· Employee Assistance Program

· Career Advancement Opportunities

View Transdevs Purpose and see how we make a difference follow this link: https://youtu.be/ilO5cv0G4mQ

Responsibilities:

· Oversees road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.

· Provides customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.

· Manages emergency situations for vehicle operators; act as liaison between the carrier and emergency services.

· Manages daily service by reviewing route performance and proactively responding to situations that impact customer service

Qualifications:

• 1-3 years of dispatch experience

• Excellent verbal and interpersonal skills.

• Problem solving and analytical abilities.

• Excellent customer service skills

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please review here: https://transdevna.com/california-employee-privacy-policy for CA Employee Privacy Policy.

Transdev Glassdoor Company Review

3.2

Transdev DE&I Review

3.0

CEO of Transdev

Thierry Mallet

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By Transdev

Transdev US is part of a global company spanning 19 countries across six continents. As an operator and global integrator of mobility, Transdev – The mobility company – empowers freedom to move every day thanks to safe, reliable and innovative sol...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Taxi & Car Services

TEAM SIZE