Translations and Scale Manager - Remote

Company Description
Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.
Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.

Job Description

• Lead company efforts to secure necessary permissions and license agreements from various copyright holders/scale authors
• Complete proactive, detailed research of scales to determine use and functionality of the scales in electronic systems
• Learn and share knowledge with the broader Medable team and company about industry advancements and changes in scales and translations
• Lead the Medable company-wide initiative to proactively build and maintain a scale library
• Develop and continually improve company processes to create a streamlined process for high quality and on-time delivery of all scales and translations
• Create and manage detailed project-specific timelines to ensure deliverables are complete on time as scoped
• Work closely with Medable project managers to act as a liaison between Medable and third-party vendors
• Develop and maintain document checklist for project management team to prepare when initiating translations
• Attend project kick-off meetings (both internal and external)
• Serve as the department liaison between Customer Success and Legal to ensure timely completion of all legal documentation necessary for granting licensing permissions
• Assist in clients in preparations for IRB/EC regulatory submissions (including providing all necessary documents such as screenshots)
• Identify and track KPIs as it relates to all activities for scales and translations
• Review and approve pass-through invoices and maintain a monthly activity tracker for financial obligations as it relates to scales and translations
• Support process improvement and development of SOPs
• Provide training to other team members and help to troubleshoot technical issues from translation vendors as needed
• Review of deliverables for accuracy and completeness
• Has in-depth understanding and knowledge of Medable's software and the use cases of Medable's solution in the market
• Proactively identifies and addresses issues or risks
• Other duties as assigned

Qualifications

• 4+ years of experience working in translations and scale management for clinical trials or a combination of education and experience
• Strong interpersonal skills and leadership
• Excellent communicators both orally and in writing
• Strong project management skills
• Prior track record working with clinical trial scale management and translations
• Team player
• Exceptional organizational skills
• Experience with clinical trial (ePRO, EDC, mobile) or healthcare software solutions (preferred)
• Experience working in the clinical trial industry
• Experience with translation and scale vendors

Minimum Level of Education:

• Bachelor’s degree in language services or healthcare or a related field

Preferred Degree/Certification:

• Master’s degree in language services or health-related degree

Software Skills:

• Microsoft Excel, Microsoft Word, Microsoft PowerPoint

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Additional Information

Medable, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
U.S. employees and contractors, and International workers with travel to the U.S. must have a willingness and ability to provide proof of completed COVID-19 vaccination prior to start date. All strongly held beliefs, religious, medical, and other legally recognized exemptions regarding vaccination status will be considered.

Job Type: Full-time