Job details

Travel Agent

The Best Players Need the Best People.

This position will provide travel assistance to PGA TOUR Players and employees within the parameters of the Travel Policy. Agents will provide the highest level of customer service to our clients when making reservations for airline travel, rental cars and hotels.

QUALIFICATIONS

High school or equivalent education required. Associates degree or successful completion of an accredited travel school program preferred
A minimum of three years corporate level travel agency experience, including high level customer service skills
Proficiency in Customer Reservation system; Galileo System preferred
Ability to work weekends, evenings and holidays as needed. Strong telephone and communication skills required

RESPONSIBILITIES/DUTIES

Interface with clients to gather information related to their travel needs in order to make appropriate air/hotel/rental car reservations
Complete travel arrangements for clients with vendors in the most economical manner
Participate as needed in completing all functions related to servicing the client including ticket processing, clerical functions, etc
Follow company procedures, guidelines and standards in areas of customer service, ticketing, computer reservation system productivity, attendance and accuracy of work including following up on changes and maintaining queues
Research and provide solutions to travel-related problems clients may have experienced
Remain fully abreast of all airline rules, regulations, tariffs and other industry requirements. Accurately apply this information when making travel arrangements including geographical locations
Special projects or other duties as assigned

PGA TOUR Glassdoor Company Review

3.9

PGA TOUR DE&I Review

No rating

CEO of PGA TOUR

Victor F. Ganzi

Approve of CEO

By PGA TOUR

By showcasing golf's greatest players, we engage, inspire and positively impact our fans, partners and communities worldwide. OUR DIVERSITY MISSION: As a global organization, the PGA TOUR aspires to reflect the regions and communities where we ...

18 jobs

MATCH

Calculating your matching score...

FUNDING

Other

INDUSTRY

Sports & Recreation

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Ponte Vedra Beach, FL

DATE POSTED