Business Process Analyst

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.  

Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment. 

The Business Process Analyst is responsible for facilitating and leading continuous improvement initiatives focusing on quality and process improvement to drive scalability. 

Essential Duties and Responsibilities 

·       Conduct a current-state assessment of existing business processes to identify and drive continuous improvements through variance reduction, waste elimination, and standardization 

·       Proactively identify gaps and problems in support of company goals and create processes and solutions to address them 

·       Design processes that drive scalability, efficiency, velocity, and enhanced customer experience 

·       Develop process flow diagrams capturing end-to-end business processes 

·       Collaborate with Technical Writers to develop and maintain process documentation 

·       Design and implement data collection and measurement systems that will track and report process improvement performance, gauging the impact and effectiveness 

·       Manage process improvement initiatives from implementation through handoff to process owners, ensuring a sustainable and smooth transition 

·       Identify training needs and recommend appropriate training enhancements to management 

·       Direct ad-hoc process excellence support and lead cross-functional teams on operational strategies and best practices 

·       Engage effectively with stakeholders and positively influence and implement change  

·       Collaborate with key cross-functional partners during the road mapping cycle to identify, influence, and drive impactful process solutions 

·       Influence new process design to ensure high-level outcomes that are repeatable and scalable prior to new program implementation 

Education, Experience, Certification Requirements 

·       Bachelor’s degree or equivalent work experience 

·       Six Sigma Green Belt Certification or 5 years demonstrated equivalent work experience, preferred 

·       Formal Lean training and experience leveraging key Lean management tools and methods including Kaizen events, preferred 

·       Proficient using MS Office (Visio, Project, Excel, PowerPoint, etc.) required; Lucidchart preferred 

·       Strong analytical skills with a demonstrated ability to extensively analyze business processes 

·       Experience using root cause problem-solving, change-management techniques and promoting a culture of continuous improvement 

·       Results-oriented change agent with demonstrated ability to lead by influence and drive results without direct authority 

·       Quickly cope with changes in circumstances and think about problems and tasks in novel, creative ways 

·       Self-motivated and driven to make things better 

·       Successfully engage and influence a wide range of employees from entry level to senior leaders throughout the organization  

·       Experience leading cross-department improvement initiatives 

What does TreviPay look like today?

·       A global team working towards helping our people grow and our clients thrive

·       A successful and stable company that believes in finding the balance between professionalism and having fun

·       A commitment to quality and our clients

Why you will love working at TreviPay

·       Competitive salary

·       Paid parental leave

·       Generous paid time off

·       Medical, dental, vision, FSA, Life/AD&D, long and short term disability

·       401K matching

·       Employee referral program

At TreviPay we believe:

·       in saying yes to unique and challenging requirements

·       empowered team members are creative team members

·       our products make the customer’s day just a little bit better

·       work/life balance makes us all more effective

TreviPay is an Equal Opportunity and Affirmative Action Employer.  We welcome all veterans and disabled applicants.

Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact Recruiting@trevipay.com to request an accommodation.