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Job details

RADIOLOGY RECORDS TECH

Job Locations

US-CA-Oceanside

Overview

Tri-City Medical Center has served San Diego County’s coastal communities of Carlsbad, Oceanside and Vista, as well as the surrounding region for more than 60 years and is one of the largest employers in North San Diego County. Tri-City is administered by the Tri-City Healthcare District, a California Hospital District. As a full-service acute care public hospital with over 500 physicians practicing in over 60 specialties, Tri-City is vital to the well-being of our community and serves as a healthcare safety net for many of our citizens. The hospital has received a Gold Seal of Approval® from the Joint Commission showcasing a commitment to safe and effective patient care for the residents of the community. 

 

Tri-City Medical Center prides itself on being the home to leading orthopedic, spine and cardiovascular health services while also specializing in world-class robotic surgery, cancer and emergency care. Tri-City’s Emergency Department is there for your loved ones in their time of need and is highly regarded for our heart attack and stroke treatment programs. When minutes matter Tri-City is your source for quality compassionate care close to home. Tri-City partners with over 90 local non-profit and community organizations as part of our COASTAL Commitment initiative. Together we are helping tackle some of our communities’ pressing health and social needs.

 

Position Summary:

Responsible for Film Library and front desk.  Provides services in a manner consistent with TCMC’s mission, value and strategic plan.

 

Major Position Responsibilities:

The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization.

  • Maintains a safe, clean working environment, including unit based safety and infection control requirements.
  • Provides support to Radiologist, including dictation workflow, critical results notification, unread exam workflow, PACS workflow facilitation.
  • Maintains in-depth knowledge of the Cerner RadNet application. This includes patient Scheduling, film loan, check in-process, order entry, CD loan process, managing film folders in RadNet,
  • Maintains in-depth knowledge of the PACS application.
  • PACS trouble shooting to assist with patient image file location.
  • Maintain specific knowledge of image filming off of PACS to adequately provide diagnostic quality paper and film images to support the loan request process. This includes providing the correct size of film appropriate to the study.
  • Maintain specific knowledge of image CD burning on PACS to adequately provide diagnostic quality images. Double checks CD for data integrity and proper image reconciliation prior to sending out the CD.
  • Logs and assigns work orders, problem reports and emergency requests when systems fail
  • Follows up on work orders to assure customer satisfaction with radiology services.
  • Understands the operations flow of the PACS applications to assist imaging technologist when necessary.
  • Maintains computer skill and knowledge to digitize films and make copies of film.
  • Provides excellent customer telephone support.
  • Rotates shift to front desk reception, Women’s Center library, Women’s Center front desk, MRI reception front desk. OPIC reception front desk, Outpatient Nuclear Medicine reception front desk.
  • Supports the radiology on-call process to ensure efficient timely staff call-back and patient care. Monitors the RadNet application for after hour’s procedures. Contacts the correct on call technologist.
  • Film jacket management which includes creating master jackets and inserts. Storage management of film jackets including purging and redistributing storage file racks in the hospital storage and shed storage areas.

Qualifications:

  • One year experience in Radiology or Medical Records, preferred. Knowledge of medical terminology, preferred.

Education:

  • High School diploma or GED, preferred.

 

 

Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work. 

 

*Salary/Hourly wage range for this position is posted.  Actual pay will be determined based on verified experience as well as internal equity.

 

TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About RADIOLOGY RECORDS TECH, Tri City Healthcare District

At Tri-City Medical Center, we’re on the lookout for a passionate and detail-oriented Radiology Records Tech to join our incredible team. With over 60 years of dedicated service in the beautiful San Diego County coastal communities, we take pride in our commitment to providing exceptional patient care. As a Radiology Records Tech, you'll play a vital role in supporting our radiologists and ensuring that all imaging services run smoothly. Your day-to-day tasks will encompass everything from managing film libraries and maintaining equipment to facilitating PACS workflow and assisting with patient scheduling. Your meticulous nature and in-depth knowledge of our systems, including the Cerner RadNet and PACS, will ensure that every patient's journey through our radiology department is met with professionalism and care. You'll also rotate through various front desk locations, providing excellent customer service and support. If you have a background in radiology, medical records, or a keen interest in healthcare and customer satisfaction, this is the perfect opportunity for you to grow within an esteemed organization dedicated to community well-being. Come join us at Tri-City Medical Center, where your contributions will help shape healthier futures for families in Oceanside and beyond!

Frequently Asked Questions (FAQs) for RADIOLOGY RECORDS TECH Role at Tri City Healthcare District
What are the main responsibilities of a Radiology Records Tech at Tri-City Medical Center?

As a Radiology Records Tech at Tri-City Medical Center, your primary responsibilities include managing the film library, supporting radiologists with dictation workflows, and maintaining the Cerner RadNet and PACS applications. You will also assist with patient scheduling, handle film loan processes, and ensure the accurate burning of image CDs. Additionally, you will provide exceptional customer service at various front desk locations, ensuring that all radiology services operate efficiently.

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What qualifications do you need to apply for the Radiology Records Tech position at Tri-City Medical Center?

To apply for the Radiology Records Tech position at Tri-City Medical Center, a high school diploma or GED is preferred. While one year of experience in radiology or medical records is favored, knowledge of medical terminology will also be a valuable asset. We seek candidates who are not only technically proficient but also have a great attitude towards providing customer service in a healthcare setting.

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How does the Radiology Records Tech support overall patient care at Tri-City Medical Center?

The Radiology Records Tech at Tri-City Medical Center plays a crucial role in supporting overall patient care by ensuring that all radiology records and equipment function seamlessly. By maintaining the workflow of essential systems like PACS and assisting with patient interactions, this position directly contributes to the efficiency and effectiveness of imaging services, which are vital for accurate diagnoses and timely treatments.

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What is the environment like for a Radiology Records Tech at Tri-City Medical Center?

The environment for a Radiology Records Tech at Tri-City Medical Center is fast-paced, collaborative, and highly focused on patient safety and care. You will be part of a dedicated team that values professionalism and mutual support. As you rotate through various front desk duties and film management tasks, you'll meet a diverse range of patients and staff members, fostering a close community spirit within the hospital.

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How can a Radiology Records Tech grow their career at Tri-City Medical Center?

A Radiology Records Tech can grow their career at Tri-City Medical Center by continually enhancing their skills and knowledge in radiology and medical record management. Engaging in ongoing education, seeking mentorship from experienced professionals, and expressing a keen interest in advancement opportunities within the organization can pave the way for career progression into more specialized roles or leadership positions.

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Common Interview Questions for RADIOLOGY RECORDS TECH
What made you interested in becoming a Radiology Records Tech?

When answering this question, share your passion for healthcare and how you enjoy being part of a team that directly impacts patient outcomes. Highlight any relevant experiences or personal stories that led you to pursue this role, showing your enthusiasm for supporting both patients and medical professionals.

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How do you handle stressful situations in the workplace?

In your response, emphasize your ability to remain calm under pressure and provide examples of past experiences where you successfully managed stress. Discuss strategies you use, such as prioritizing tasks or seeking support from colleagues, to create a positive outcome even in high-pressure scenarios.

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Can you explain your experience with PACS or RadNet systems?

Be prepared to detail any hands-on experience you have with PACS or RadNet systems. Discuss specific tasks you performed, such as troubleshooting questions or managing imaging workflows. If you have familiarity with other healthcare IT systems, mention those experiences to show your adaptability and tech-savviness.

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How do you prioritize your tasks when managing multiple responsibilities?

Explain your approach to task prioritization, perhaps using a time management method like the Eisenhower Matrix to discuss how you distinguish urgent from important tasks. Providing examples of how you successfully juggled responsibilities in the past will set a strong impression.

Join Rise to see the full answer
Describe a time when you provided excellent customer service.

Share a specific example that demonstrates your commitment to customer service, particularly in a healthcare setting. Focus on how you identified a problem, addressed it, and ensured a positive experience for the patient, highlighting skills such as communication and empathy.

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What is your understanding of medical terminology?

Discuss your familiarity with medical terminology, focusing on how it applies to radiology and record management. Share instances where your knowledge of medical terms enhanced your ability to communicate effectively with medical staff or patients.

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How would you handle a discrepancy in patient records?

In your answer, outline your methodical approach to identifying and resolving discrepancies. Highlight the importance of accuracy in patient records and how you'd collaborate with team members or utilize resources to correct errors promptly.

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What do you know about Tri-City Medical Center's mission and values?

Research and describe Tri-City Medical Center’s mission and values, highlighting their commitment to community health and providing exceptional patient care. Relate how these align with your personal values and professional aspirations, reinforcing your desire to be part of their team.

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How proficient are you with computer systems and technology?

Here, describe your comfort level with various technology systems, especially those relevant to radiology and patient management. If applicable, mention specific software you’ve used, including any training or certifications, to highlight your preparedness for the role.

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What skills do you believe are essential for a successful Radiology Records Tech?

Share a list of key skills necessary for a Radiology Records Tech, such as attention to detail, strong communication abilities, and a commitment to patient care. Providing brief examples of how you’ve demonstrated these skills in your previous experiences will strengthen your answer.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 18, 2025

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