Product Designer

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What Do We Do?

Triple Whale is a leader in business intelligence for e-commerce. We have more than 11,000 customers in dozens of countries around the world, and our software is used to track more than $30 billion of online commerce per year.  Our culture is built on innovation, creativity, and speed, fostering an environment where great ideas can flourish. Headquartered in Columbus, Ohio (with offices in Israel-- Jerusalem and Bnei Brak), we're assembling a larger team eager to tackle an extremely ambitious vision.  Join our journey and be part of something big!

Triple Whale is looking for a dynamic product designer who will be responsible for the user experience (UX) and user interface (UI) design of our digital products and assets. You will ensure that all elements of the user experience are optimized for simplicity, intuitiveness, and aesthetic appeal.

Successful candidates will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.

In particular, the most compelling candidates will have substantive experience designing products related to AI and data rich experiences.

Responsibilities

* Become a subject matter expert in the working knowledge of the work stream you work within.

* Collaborate with Product Managers, Design Enablers & Engineering Leads to validate design decisions in an effort to fulfill user needs.

* Take the lead to unblock your work stream with user flows, low-fidelity wireframes, high-fidelity mockups, prototypes and such; anything that will help your work stream put high-quality features in front of users.

* Help to define and improve user interfaces and experiences within Triple Whale

* Define and contribute to research projects (e.g usability tests, surveys, interviews, etc) to improve customer & business outcomes.

* Actively participate in creating a high-performing product-led organization.

* Practice design iterations in order to better understand how to ensure that your work stream is delivering the highest value solution possible.

* Actively contribute to building our scalable design systems with your team and across the company.

* Communicate and collaborate throughout the company in order to ensure successful team interactions.

* Stay up to date with industry trends, developments, and best practices in designing for AI products

Requirements

* Minimum 5 years work experience in product design or equivalent

* Experience working with modern design tools (e.g. Adobe, Figma, etc)

* Experience cultivating an environment that fosters continuous learning with a company through design and UI / UX.

* Comfort working in a highly agile, intensely iterative software development process.

* Working knowledge of HTML, CSS and JavaScript is highly desired.

* Knowledge of E-Commerce, Marketing and Online Media Buying best practices is highly desired.

* Experience designing for data-rich interfaces

* Hands on experience working with validating minimum viable products (MVPs) with customers is highly desired.

* Applications without a COVER LETTER AND PORTFOLIO will not be considered

Our Values

We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.

We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. 

We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. 

We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.

We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

Perks

Greatest Team: A world-class team of the brightest and most talented out there! Work with fun, hardworking, kind, nice people who are passionate about what they do

Compensation: Competitive salary, benefits, and equity

Family Focus: Parental leave and flexibility for families

Time Off: Generous PTO. We want you to relax when you need to relax!

Healthcare: Excellent medical, dental, and vision coverage

401K: 3% matching

In the News

Triple Whale raises $25M for its smart Shopify data platform

Columbus e-commerce startup Triple Whale aims to triple in size

Businessinsider: Shopify merchants have doubled ad spend on TikTok to reel in customers, as privacy changes make Facebook a ‘complete nightmare’ for customer acquisition.

Triple Whale Raises $27.7M to Develop Default Ecommerce Operating System for Shopify Brands

By submitting, I acknowledge Triple Whale's Job Candidate Privacy Notice

Job Candidate Privacy Notice