Enterprise Account Executive, Nonprofit / Social Services

We are a profitable, mission-driven fintech company that provides quality financial solutions for people whose needs go unmet by traditional institutions. We serve people with complex needs and those who care for them, and it is an honor to wake up in the morning knowing that we have a profound impact on our customers’ lives.

We’re at an exciting time in our growth trajectory - we have a number of scaled customer segments with economically sound growth motions for our flagship product, and are now exploring moving up-market to engage larger nonprofit and government organizations that could benefit from our product. We are looking for a new Enterprise Account Executive, Nonprofit / Social Services who is energized by exploring new customer segments, speaking to them to build relationships and understand their needs, cold outbounding to build our brand awareness in the space, and being thoughtful and creative to secure sales and partnerships that unlock a meaningful new growth channel. There are many more thousands of customers and organizations who can benefit from our products, and we’re looking for someone to help us find them.  

What you'll do:

• Work with True Link’s go-to-market team to understand the pain points and needs of our the large nonprofit and government segments we believe have a need for our solution 

• Deeply learn about these through secondary research, securing meetings and coffee chats, going to conferences, and, ideally, bring your own experience and connections working with these types of organizations 

• Build and refine a pipeline by honing-in on the defining features of organizations that could most benefit from our product and service, and feeding back in your learnings and insights 

• Work the pipeline to get meetings, prepare for conversations / pitches, and close new customers - you’ll do this by conducting research to understand the org structure, conducting cold outreach, finding introductions, your own network and connections, and teeing up meetings with key stakeholder and decision makers 

• Collaborate with our strategy and business operations team to fine-tune our value proposition and pitch for this market segment through brainstorms, pitching, and getting intel from connections in the space 

• Provide insights and feedback to help shape our product and service offerings to best meet the needs of this market

Who you are:

• Have 5-10 years of experience in a sales or business development role, ideally focused on selling within the nonprofit or social services sector  

• A skilled and experienced sales professional that has abundant experience with cold outreach, organizational research, engaging across the hierarchy of organizations, building high-level insights, and has had ambitious targets and knows what it takes to close sales 

• Are energized by (and ideally have experience in) exploring a new customer segment alongside the BizOps and go-to-market team; understanding these customers, what they care about and value, going deep on understanding their pain points, and using that to create a compelling pitch and continuing to learn and iterate together 

• Energized by team collaboration, sharing ideas and insights, bringing in other team members to help close the deal (not driven by ego, protective of your territory). Excited to share your approach and collaborate with the broader team at True Link

• Have experience engaging at the executive-level of large organizations, and also energized by building relationships across the organizational hierarchy

Why you'll love us: 

• We’ve got the energy and passion of a startup combined with the professionalism of a financial services firm and the compassion of a mission-driven organization that truly cares about each other and the people we serve.

• With fifty million Americans in our addressable market, we are catering to tons of people who need our products and services across the country - and we’ve got the potential to reach many more (with your help!).

• You’ll be joining a high-performing team at a magical time: We've hit profitability and over 150,000 users with a small-but-impressive team. This is an exciting time to join and to continue shaping how we grow from here.

• We treat each other like we treat our customers: with a high degree of respect, humility, and dignity. Diversity and inclusion are cultural values we take very seriously and welcome team members of all backgrounds and identities.

• We offer competitive wages, health, dental and vision coverage, paid parental leave, 12 paid holidays each year, your own professional development budget, and an awesome vacation package.

• We like to have fun together! The majority of us work from home from all across the US, and we enjoy connecting virtually for laughs with teammates, and appearances of kiddos and furry friends over Zoom. We also meet up in-person: we have small offices in San Francisco and in Kingston NY, and we also love our in-person team get-togethers around the country.

If you are a high-performing person who wants to join a diverse, inclusive team and use your skills to make a real impact in people’s lives, we invite you to apply to join our team.